Sr Business Systems Analyst-Payments #105719

Carlos Goncalves; Toronto; Hybrid; CAD 96,000 - 117,000; Full time

Job summary

CIBC’s Enterprise Payments Technology team seeks a Sr Business Systems Analyst to support a cloud migration and payment hub upgrades. You will lead requirements across payments rails, fraud controls, and ledger systems, delivering clear, actionable artifacts and liaising with business, product, operations, technology and risk teams.

The role demands 8+ years in BSA within banking/payments, strong knowledge of ISO 20022, real-time payments, and experience with JIRA/Confluence/Visio/SQL.

Qualifications

• 8+ years of Business Systems Analysis experience in Agile, Waterfall, and hybrid delivery environments.
• Experience within banking, payments, fintech sectors and ISO 20022 knowledge.
• Proficient with JIRA, Confluence, Visio, SQL, MS Office; testing support.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead business and systems analysis across strategic initiatives for payment platforms.
• Elicit, document, and translate requirements into user stories and acceptance criteria.
• Coordinate with business, product, operations, technology, and risk stakeholders; serve as liaison to delivery teams.
• Support testing activities and ensure solutions meet technology standards and controls.

Skills

8+ yrs BSA

Agile/Hybrid delivery

Banking Payments

Stakeholder mgmt

Requirements elicitation

Education

Bachelor’s degree or equivalent

Tools

JIRA

Confluence

Visio

SQL

MS Office

Job description

Sr Business Systems Analyst-Payments #105719-1

Request ID: 105719-1

Start/End Dates: 2026-09-14 - 2027-01-13

Work Location (Tax): 81 Bay 15th Floor

Work Location: downtown Toronto, near TTC and GO

Job Title: IT - Business Systems Analyst - Senior

Job Title: IT - Business Systems Analyst - Senior

Line of Business: Enterprise Payments Technology (EPT) - Payments Portfolio

Target Start Date: ASAP

Duration: 4 months

Target rate range: $70-85hr B2B

Potential for this contract to be extended or converted to FTE? Extension: Yes / Conversion: Possible

Hybrid: 1 days in office per week/ Thursdays in office plus 4th Friday of each month

Office Location: 81 Bay Street Toronto

Work Schedule (hours per week, start time): 9-5/ 37.5 hours

Potential for OT? No

What does the LOB do? CIBC’s Enterprise Payments Technology team supports a portfolio of critical platforms across payment rails, fraud controls, commercial account ledger capabilities, real-time payments, and other core commercial banking and mainframe-based applications.

Reason the role is open? Net New

What project will this contractor be working on? Initially, the contractor will support a cloud migration initiative and product upgrade for a Payment Hub application. The platform supports multiple payment products, file formats, and payment rails. Resource may also support other payments-related initiatives based on project priorities

Team (# of members, culture, etc): The contractor will join a large Enterprise Payments Technology portfolio consisting of multiple application teams supporting payments, fraud, mainframe, and ledger systems. The team offers strong knowledge-sharing, exposure to diverse technologies, and opportunities to work across various initiatives within a collaborative environment.

Highlights of the role; why would someone choose this role over another?

• Opportunity to work within one of the bank's largest payments portfolios.
• Exposure to cloud migration and modernization initiatives.
• Ability to gain deep payments domain expertise.
• Work with emerging payment technologies, regulations, and strategic roadmaps.

Who Will the Candidate Be Working with on a Daily Basis? Manager and other internal team members

How many years of experience? 8 + years

Job Description

What you’ll be doing

You’ll be joining CIBC’s Enterprise Payments Technology team as a Sr Business Systems Analysis, supporting a portfolio of critical platforms across payment rails, fraud controls, commercial account ledger capabilities, real-time payments, and other core commercial banking and mainframe-based applications. In this role, you will lead business and systems analysis activities across strategic initiatives and operational priorities, ensuring business needs are translated into clear, actionable, and delivery-ready requirements. You will work closely with business, operations, product, technology, and risk stakeholders, serving as a key liaison between partners and delivery teams.

How you’ll succeed

• Strategic Advisory and Stakeholder Partnership- Be the strategic voice on agile teams by advising delivery teams and business leaders on scope, priorities, risks, and solution considerations. Build strong relationships across business, product, operations, technology, risk, SMEs, and working group members to drive alignment, informed decisions, and successful outcomes.
• Requirements and Systems Analysis- Work closely with business partners, Product Owners, SMEs, and stakeholders to gather, analyze, and document complex business, functional, integration, data, and non-functional requirements. Facilitate sessions and workshops to elicit requirements from high-level features and capabilities, and translate them into clear artifacts such as user stories, acceptance criteria, process flows, data flows, and traceability documentation.
• Solution Design and Delivery Support- Support and influence solution design discussions to ensure solutions are client-focused, aligned to business needs, and compliant with technology standards, quality expectations, and control requirements. Prepare and validate solution design documentation, clarify scope, assess impacts and dependencies, and where applicable perform detailed analysis of vendor solutions against business requirements and technology standards.

Who you are

• You can demonstrate 8 years of experience in. Business Systems Analyst in Agile, Waterfall, and hybrid/delivery-focused environments, preferably within banking, payments, financial services, or a financial institution. You have strong technical and domain knowledge across complex enterprise applications, integrations, APIs, messaging, batch processing, and preferably mainframe-based platforms, with knowledge of payments domain standards including ISO 20022, real-time payments, fraud/risk controls, and resiliency. You are skilled in business analysis practices, including requirements elicitation, workshops, documentation analysis, process modelling, process flow documentation, user stories, acceptance criteria, traceability, and the ability to review and support testing activities using industry-standard tools. You are an excellent communicator and problem solver with the ability to engage stakeholders at all levels, translate requirements into actionable deliverables, manage multiple priorities, and work effectively in a fast-paced environment. You are comfortable using test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools, and other collaboration and analysis technologies to support delivery quality and efficiency.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

Must Have Requirement

• 8+ years of Business Systems Analysis experience.
• Experience working in Agile, Waterfall, and hybrid delivery environments
• Strong requirements elicitation and documentation experience.
• Experience with process modelling, user stories, acceptance criteria, requirements traceability, and testing support.
• Strong understanding of enterprise applications, system integrations, APIs, messaging, and batch processing.
• Proficiency with JIRA, Confluence, Visio, SQL, and Microsoft Office
• Excellent communication and stakeholder management skills.
• Ability to translate business requirements into clear, actionable deliverables.
• Experience within banking, payments, or fin-tech
• Knowledge of the payments domain, SWIFT, including ISO 20022, real-time payments, fraud/risk controls, and resiliency

Nice to Have

• Familiarity with mainframe platforms.

Soft Skills

• Strong written and verbal communication skills.
• Ability to engage and influence stakeholders effectively.
• Strong organizational and prioritization skills.
• Ability to manage competing priorities in a fast-paced environment.
• Analytical mindset with strong problem-solving abilities

NOTE

Close on August 25 at 1PM

G.G. Consulting Group uses advanced ATS systems to track and manage candidates and jobs. We do not use AI tools for candidate screening.