Sr. Business Systems Analyst

Rogers Communications; Brampton; On-site; CAD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Health and dental benefits

Pension plan

RRSP

Stock matching

Volunteer time off

Charity matching

Job summary

Rogers Communications is seeking a Senior Business Systems Analyst to shape the Digital products roadmap for Connected Home. You will guide end-to-end design, write specifications, and collaborate with Product Owner, IT and development teams to deliver scalable solutions.

You’ll analyze user stories, refine acceptance criteria, and support production rollout while ensuring high-quality communications and documentation across teams.

Qualifications

• Bachelor’s degree in Computer Science or equivalent field.
• 5+ years of professional experience in software development preferably as a Business Systems Analyst in Agile and Waterfall development.
• Experience building scalable distributed systems with service-oriented architectures.
• Experience in UML diagramming.
• Experience in SAFe, Scrum and Kanban preferred.
• Ability to synthesize information into concise, logical summaries for audiences of varying levels of technical background.
• Excellent written and oral communications.
• Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced high tech customer service-oriented environment.
• Superior skill set, including analytical thinking and problem solving, presentation and facilitation and relationship building.

Responsibilities

• Support the technical roadmap for the Connected Home portfolio by understanding and influencing overall solution design to align with the channels strategy.
• Work with Product Owner and business stakeholders in analyzing and refining user stories, acceptance criteria.
• Perform impact assessment on applications and processes.
• Lead JAD sessions, collaborate with Architect, IT and development team in designing complete end-to-end solution that meets the ask and is forward-looking.
• Create, own and maintain detailed functional, design, API and Solution specifications that satisfy user requirements and adhere to development standards.
• Assist with the implementation of new programs or systems into the production.
• Collaborate and provide oversight to Development, QA, BRT teams to ensure delivery of complex changes in both agile and waterfall programs.
• Post implementation support and review.
• Communicates effectively with meaningful and articulate verbal discussions.
• Takes ownership for high quality internal, external, ITS and business unit stakeholder communications.
• Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement and development.

Skills

Solution design

Agile & Waterfall

UML diagramming

SAFe Scrum Kanban

Stakeholder communication

Analytical thinking

Problem solving

Presentation & facilitation

Team collaboration

Education

Bachelor’s Degree in Computer Science or equivalent

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity.

Who We Are Looking For

We are looking for Senior Business System Analyst. Come play a key role in building the future of Digital products for Rogers! We’re building. A team that innovates and a team that wins.

What You Will Do

• Support the technical roadmap for the Connected Home portfolio by understanding and influencing overall solution design to align with the channels strategy
• Work with Product Owner and business stakeholders in analyzing and refining user stories, acceptance criteria.
• Perform impact assessment on applications and processes
• Lead JAD sessions, collaborate with Architect, IT and development team in designing complete end-to-end solution that meets the ask and is forward-looking.
• Create, own and maintain detailed functional, design, API and Solution specifications that satisfy user requirements and adhere to development standards.
• Assist with the implementation of new programs or systems into the production.
• Collaborate and provide oversight to Development, QA, BRT teams to ensure delivery of complex changes in both agile and waterfall programs
• Post implementation support and review.
• Communicates effectively with meaningful and articulate verbal discussions.
• Takes ownership for high quality internal, external, ITS and business unit stakeholder communications.
• Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement and development.

What You Will Bring

• Bachelor’s Degree in Computer Science or equivalent field.
• 5+ years of professional experience in software development preferably as a Business Systems Analyst in Agile and Waterfall development
• Experience building scalable distributed systems with service-oriented architectures
• Experience in UML diagramming
• Experience in SAFe, Scrum and Kanban preferred
• Ability to synthesize information into concise, logical summaries for audiences of varying levels of technical background
• Excellent written and oral communications.
• Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced high tech customer service-oriented environment.
• Superior skill set, including analytical thinking and problem solving, presentation and facilitation and relationship building
• Connected Home product knowledge in TV, Internet, Home Phone and Smart home Monitoring preferred.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, includingCompetitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts

• Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support

Growth & Development Opportunities

• My Path self-driven career development program
• Rogers First priority in applying to internal roles of interest
• Wellness ProgramsHomewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessionsLow or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversityWork for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
• We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted.

Schedule Full time

Shift Day

Length of Contract Not Applicable (Regular Position)

Work Location 8200 Dixie Rd (341), Brampton, ON

Travel Requirements Up to 10%

Background Check(s) Required Criminal Record and Credit Check

Posting Category/Function Technology & Software Development

Requisition ID 340176

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes Technology