Sr. Associate, Order Entry Program Scheduler

L3Harris Technologies; Hamilton; On-site; CAD 70,000 - 90,000; Full time

Job summary

L3Harris Technologies in Waterdown, Ontario, is seeking a Sr. Associate, Demand Management Support (L2) to join the Demand Management team. You will drive operational efficiency, support complex sales cycles, and ensure compliance with internal processes while collaborating with Sales, Engineering, and Finance.

The role emphasizes data accuracy in orders and pipelines, forecasting, and cross-functional coordination to enable data-driven decisions and orders growth in a fast-paced environment.

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Sr. Associate, Demand Management Support (L2)

Job Code: 41417

Waterdown, Ontario

About The Role

We are seeking a highly motivated, organized, and detail-oriented Sr. Associate, Demand Management Support individual to join our growing team, embedded within the Demand Management team. In this role, you will play a critical part in supporting the sales organization by driving operational efficiency, supporting complex sales cycles, and ensuring compliance with industry-specific regulations and internal processes. You will work closely with Sales, Bids & Proposals, Contracts, CSG, Engineering, and Program Management teams to drive operational efficiency, maintain accurate orders & pipeline data, and enable data-driven decision-making. The ideal candidate is analytical, proactive, and thrives in a fast-paced environment. If you're passionate about streamlining operations, enhancing productivity, and contributing to orders growth, this is a great opportunity to make a measurable impact within a collaborative and dynamic team.

Primary Responsibilities

• Generate internal purchase orders to help drive factory production and support tight customer delivery timelines.
• Coordinate with cross-functional teams including Sales, Bids & Proposals, Engineering, Program Management, Supply Chain, Finance, and Demand Planning.
• Monitor and manage critical production time fences and short-term forecast activities to ensure timely release of product specifications for execution.
• Support sales operations activities including order acceptance, pipeline tracking, forecasting, and customer delivery commitments.
• Maintain accurate forecast, pipeline, and customer data across CRM and demand planning systems.
• Identify process improvement opportunities to enhance forecasting, sales operational efficiency, and cross-functional collaboration.
• Ensure compliance with internal processes, documentation standards, and contractual requirements.

Required Capabilities

• Ability to comfortably work at both the aggregate and detailed level of demand planning
• In-depth knowledge of forecasting methodologies
• Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
• Strong organizational skills, analytical, and problem-solving skills with the ability to prioritize workload
• Excellent written, verbal communication and interpersonal skills
• Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
• Ability to quickly acquire sound knowledge of company products and services
• Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
• Able to achieve problem resolution through interaction with internal and external customers and process owners
• Acute attention to detail

Desired Education And Experiences

• Requires broad theoretical job knowledge.
• Bachelor's Degree with 2 years of prior related experience.
• Graduate Degree with 0-2 years of prior related experience
• In lieu of a degree, minimum of 6 years of prior related experience.
• This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $70,000-$90,000

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best. L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada "Reliability" status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.