Sr Analyst Resale

Rogers Communications, Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Ontario seeks a Sr Resale Analyst to manage budgetary processes and portfolio reporting. The successful candidate will utilize SQL, PowerBI, and Excel for analysis and execute billing tasks. Excellent organizational and communication skills are critical in this full-time role based in Toronto, with some travel required.

Benefits

Health and well-being benefits

Paid time off for volunteering

Pension plan and employee stock options

Generous employee discounts

Qualifications

• Advanced knowledge of database query tools.
• Strong multi-tasking and decision making skills.
• Effective organizational skills with the ability to prioritize.

Responsibilities

• Manage the budgetary and reporting process.
• Lead portfolio reporting and analysis.
• Generate and issue invoices.
• Provide support for ongoing capital projects.
• Coordinate with internal customers on reporting activities.

Skills

SQL

PowerBI

Microsoft Access

Excel

VB Macros

Telecom experience

Education

University education

Job description

Overview

The Resale team, part of Rogers Business Product and Revenue group, is looking for a Sr Resale Analyst. The position will report to Sr Manager, Resale and will be part of a high performing and dynamic team responsible for a complex strategic relationship with our partner Tbaytel. Successful candidate will develop and manage portfolio-specific reporting and data governance, execute monthly billing process for our strategic partner, respond to customer escalations and provide project support for the portfolio.

What you\'ll be doing:

Manage the budgetary and reporting process, track leading and lagging KPIs and market conditions, and update forecast on a monthly basis to develop a full view of the portfolio.

• Lead portfolio reporting and analysis, supporting operational, regulatory and leadership data needs.
• Generate and issue invoices.
• Review and action billing inquiries.
• Follow up on issues and escalate with cross-functional billing partners including IT.
• Provide support for ongoing capital projects which vary in size and complexity.
• Coordinate with internal customers on reporting activities and any issues that might surface.
• Validate invoice impacting changes following implementation of projects and releases.
• Effectively perform multi-tasking with a high level of accuracy and prioritize work activities in order to meet team targets.

What you will bring:

• Advanced knowledge of database query tools: SQL, PowerBI, Microsoft Access and Excel, including programming with VB Macros.
• A dynamic and proactive individual with a sense of urgency for resolution and ability to execute.
• Solid interpersonal, communication (verbal and written) and negotiating skills including the ability to influence and persuade.
• Strong multi-tasking and decision making skills are required.
• Effective organizational skills with the ability to prioritize.
• Attention to details, solution-oriented approach to problem solving.
• Ability to work independently in a fast-paced, team-oriented environment.
• Ability to troubleshoot and analyze technical problems is an asset.
• Telecom experience preferred.
• University education preferred.

Recruitment process and conditions

We are committed to your growth and development and your past performance and contributions to the company will be considered during the recruitment process. If selected to move forward, you can expect:

• 15-minute phone screen with your recruiter
• 1-hour virtual interview with Hiring Manager
• 30-minute final round virtual interview with Director of the team

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. A pre-employment background check will be conducted to protect our people, brand and assets. All candidates must clear a criminal background check; a credit check and driver\'s abstract may be required depending on the role.

Schedule: Full time

Shift: Day

Length of Contract: 12 Months

Work Location: 855 York Mills Rd. (819), North York, ON

Travel Requirements: Up to 10%

Background Check(s) Required: Criminal Record and Credit Check

Posting Category/Function: Reporting and Analytics & Analyst

Requisition ID: 329684

To support career growth, collaboration, and high-performing teams, all corporate employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Perks & Benefits

Being a Rogers team member comes with benefits including: health and well-being benefits, donation matching, paid time off for volunteering, wealth accumulation including pension plan and employee stock options, generous employee discounts, leadership development, mentorship, and coaching programs.

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