Sr. Analyst, Process Engineering, Simplii Financial

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

A leading bank in Canada is seeking a Business Analyst to support project implementations and enhance client experiences. The role involves collaborating with various teams to evolve business processes and ensure documentation is thorough. Candidates should have strong analytical skills and experience in business requirements documentation, along with a commitment to client focus and relationship building.

Benefits

Competitive salary and incentive pay

Pension plan and benefits

Employee share purchase plan

Paid vacation and wellbeing support

Recognition programs

Innovative workspaces

Growth through personal development days

Qualifications

• Up to 2 years creating Business Requirements and Solution Requirements Documents.
• At least 1 year in a Business Analyst role.
• Excellent communication skills.

Responsibilities

• Support end-to-end project implementation following the Software Development Lifecycle.
• Define and implement processes, analyze challenges, and deliver future state designs.
• Collaborate with teams to ensure successful project execution.

Skills

Analytical Thinking

Business Analysis

Process Engineering

Client focus

Problem Solving

Education

Degree/Diploma in Computer Science, Business or related fields

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As part of the Simplii Process Engineering team, you will advocate for Simplii Financial clients and prospects, ensuring they have simple, clear, and valuable experiences through our remote business model. You will support end-to-end project implementation, working with both business and technology teams following the Software Development Lifecycle.

At CIBC, we enable a work environment most conducive to your success. You’ll have the flexibility to manage your activities within a hybrid work arrangement, spending 3 days per week on-site and other days remotely.

How You’ll Succeed

• Business acumen and relationship building: Execute on Simplii’s business strategy by actively contributing to client experience and business process improvements. Define and implement processes, analyze challenges, and deliver future state process designs. Support business requirements and solution specifications, employing process improvement methods to enhance product and service delivery. Build relationships with internal partners to understand and support their strategies through process enhancements.

• Understanding and documenting requirements: Analyze Simplii processes and reporting requirements. Contribute to Business Analysis artifacts, establish timelines, and partner with subject matter experts to develop functional and non-functional requirements documents. Own process-related issues from identification to resolution, ensuring proper documentation and sign-off.

• Solution design: Collaborate with internal and external partners to formulate business processes and provide design specifications. Support the project lifecycle, including process documentation, technical build, testing, and implementation. Work closely with business partners to define complex requirements and facilitate discussions to meet project needs. Build strong relationships, lead discussions, and ask insightful questions to ensure solutions meet requirements.

• Problem solving: Develop innovative solutions, support process engineering initiatives, and conduct root cause analyses. Use models and scenarios to explore options and present optimal solutions to management.

• Coordination & collaboration: Participate in cross-functional tasks, document requirements, workflows, and system specifications. Partner with project managers, technical teams, vendors, and management to ensure successful project execution.

Who You Are

• Experience: Up to 2 years creating Business Requirements and Solution Requirements Documents, with at least 1 year in a Business Analyst role. Excellent communication skills, with a degree/diploma in Computer Science, Business, or related fields as an asset.

• Data interpretation: Skilled in analyzing complex problems and making data-driven decisions. Capable of communicating detailed information effectively.

• Client focus: Committed to putting clients first, engaging purposefully, and delivering the right solutions.

• Relationship building: Passionate about people, building trust, and maintaining diverse networks of partners.

• Attention to detail: Noticing nuances others might miss, with strong critical thinking skills to support decision-making.

#LI-TA

What CIBC Offers

We prioritize your goals, starting from your strengths and ambitions. Opportunities include a competitive salary, incentive pay, benefits, a pension plan, employee share purchase plan, vacation, wellbeing support, and MomentMakers recognition program.

• Innovative workspaces and tools to foster collaboration and impactful solutions.

• A culture encouraging growth through initiatives like Purpose Day, a paid day off for personal development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to an inclusive environment. If you need accommodations, contact [e-mail]

• You must be legally eligible to work at the specified location(s) and have the necessary permits.

• We may require assessments and tests to evaluate your skills and fit for the role.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Analysis, Business Cases, Ensure Compliance, Group Problem Solving, Process Engineering, Process Mapping, Project Support