Sr. Advisor, Consumer Solutions Consulting

TransUnion; Burlington; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

TransUnion is seeking a Sr. Advisor for Consumer Solutions Consulting in Burlington. This role involves leveraging strategic digital experiences and financial acumen to deliver innovative solutions, collaborating with client teams, and enhancing product understanding within the sales force. Candidates should have a strong consulting background and demonstrated skills in leading cross-functional teams to improve customer engagement and drive revenue.

Qualifications

• Minimum 7 years of strategic digital experience.
• Ability to travel up to 30%.
• Experience in the Canadian Financial or technology industry.

Responsibilities

• Collaborate with teams to identify unmet client needs for product development.
• Define how TU's products address critical client issues.
• Improve sales team's understanding of TU’s solutions.

Skills

Strategic digital experience

Sales support experience

Strong communication skills

Problem-solving abilities

Financial acumen

Education

Bachelor’s degree or equivalent work experience

Job description

Sr. Advisor, Consumer Solutions Consulting page is loaded

Sr. Advisor, Consumer Solutions Consulting

Apply locations Burlington, Canada Toronto time type Full time posted on Posted 10 Days Ago job requisition id 19035456

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for their first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Minimum 7 years of strategic digital experience in consulting, management, channel development, or strategy.
• Sales or sales support experience with a proven track record of working with cross-functional teams to sell and deliver customer solutions.
• Demonstrated ability to lead, develop, and motivate other associates.
• Strong communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to identify, define, address, and solve multi-dimensional issues affecting operations, associates, or finances across multiple departments.
• Financial acumen, demonstrating how TU’s solutions create economic value for the customer’s enterprise.
• Bachelor’s degree or equivalent work experience.
• Ability to travel up to 30%.

Financial & Digital Ecosystem Knowledge & Connections

• Demonstrated deep knowledge of Canadian financial and digital trends, including TU customer’s critical business issues and implications for key markets.
• Ability to discuss digital and consumer engagement trends/challenges at a strategic level, compelling senior leaders to take action and acquire TU products.
• Capable of creating, evolving, and delivering a narrative for solutions supported by data and insights, capturing senior leaders' attention.
• Extensive connections with digital leaders and decision-makers from Canada's major banks, Monoline, Fintech, Telecommunication, and small/medium FI leaders.
• Strong knowledge of the digital ecosystem, tools, competitors, including products & data in the Canadian market. Background in digital marketing lower funnel activities and tactics is beneficial.

Technical Knowledge

• Analytical mindset with experience in digital, data sales, marketing, channel strategy, digital application, or service within B2C, B2B & B2B2C domains.
• Experience in the Canadian Financial (Digital, Branch, Call center, Marketing) or technology industry.
• Understanding of internal “big company” decision-making processes and systems, and how to navigate them successfully.
• Ability to qualify/explain TU’s products and their interaction with customer systems, supported by technical experts at TU.

Client Engagement/Executive Presence

• Demonstrated executive presence, engaging at all levels of the customer’s organization from executive level to working teams.
• Proven experience generating commercial opportunities and landing revenue deals through a sales team.
• Ability to grow revenue and market share using a strategic, disciplined, and focused approach.
• Strong writing/narrative skills, experience preparing and delivering confident sales presentations, and leading/facilitating client interactions.
• Effective communication skills, representing the portfolio of products at conferences, summits, etc.

Leadership and Collaboration

• Experience as a solutions consultant, understanding customer issues, strategies, processes, and solutions fit, particularly in the digital solutions space.
• Strong collaboration skills with a problem-solving, design-thinking, customer-centric mindset, evaluating situations and identifying multiple solutions.
• Ability to engage at various levels of seniority and roles within TU and the customer’s organization, effectively communicating the impact of solutions.

Impact You'll Make:

• Collaborate with the team to gather and share insights from client and sales interactions, identifying unmet client needs for high-potential product development/expansion opportunities.
• Define and influence how TU products and solutions address critical client issues, contributing to account management as needed.
• Improve the sales team’s understanding of TU’s solutions, their applicability to opportunities, and the value to customers, enhancing early-stage client discussions and opportunity identification.
• Leverage internal and external data to understand market and client-level performance, staying current on the competitive landscape and documenting competitors’ capabilities and future plans.
• Communicate the narrative on how solutions add value, contributing to strategic engagement documents and influencing client materials.
• Influence the strategy of the solution roadmap, identifying significant opportunities and key accounts.
• Develop and present senior-level technical product demonstrations, engage in RFI/RFP responses, lead efforts around POCs, and own product-specific content.
• Prioritize opportunities to support product revenue target achievement, aligning with vertical market product goals.
• Participate and speak at conferences and customer-facing seminar presentations.
• Enable the team to support select implementation projects of complex solutions, connecting business needs with technical requirements, and providing a technical overview of products, functionality, system/data requirements, and integration.
• Accountable for the budget, performance, and results of small to medium-sized teams, contributing to functional strategy.
• Accelerate and enable revenue, particularly the adoption of new innovative solutions and shifting market share from competitor solutions.
• Direct the client engagement and solutions selling approach, establishing a credible, integrated partnership with clients on the adoption of our products and solutions.
• Negotiate and influence critical matters affecting their area within the organization.
• Develop guidelines, processes, and procedures for assigned functional areas, responsible for resource allocation, including budget and personnel.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Advisor, Product Management

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace.

We do this with a Tru picture of each person: an actionable view of consumers, stewarded with care.

Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics.

As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.