Split - Customer Service/Assistant Property Manager

West Coast Self-Storage; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Associate/Assistant Property Manager for a dynamic role split between Vancouver and Washougal. This full-time position offers a unique opportunity to engage with customers, manage rentals, and maintain property standards. Ideal candidates will thrive in a fast-paced environment, showcasing their retail and customer service skills while enjoying a supportive workplace that promotes from within. With a strong focus on teamwork and customer satisfaction, this role is perfect for those looking to grow their careers in a vibrant company culture.

Benefits

Phone stipend

Flexible Spending Account (FSA)

$10,000 Employer Sponsored Life Insurance

Paid Sick and Vacation

401(k)/Roth with matching funds

Annual Profit Sharing

Employee Discount

Referral Program

On the Job Training

Promotion opportunities!

Qualifications

• Experience in retail sales and customer service is essential.
• Valid driver's license and reliable transportation are required.

Responsibilities

• Guide customers through the leasing process and show available units.
• Manage cash drawer and perform general office tasks.

Skills

Retail Sales

Customer Service

Cash Management

Basic Computer Skills

Tools

MS Office

Forklift

Job description

Career Opportunities with West Coast Self-Storage

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Split - Customer Service/Assistant Property Manager

West Coast Self-Storage Group has a full-time opening in Vancouver/Washougal, WA for a Float-Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path. This position will be split between Washougal and Vancouver. Washougal is a large property with RV & Boat Storage.

• Phone stipend
• Flexible Spending Account (FSA)
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day to Day:

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
• Manage, audit and balance cash drawer and petty cash
• General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast’s Clean & Operational standards e.g., cleaning vacated units, sweeping, mopping, changing light bulbs

Requirements:

• Valid driver's license and reliable transportation (required)
• Industrial Machinery experience, e.g., Forklift, Trailer Dolly (preferred)
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (ie: Excel, Word, Outlook)

West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.