Spiritleaf Jasper AB Keyholder

The Fairmont Jasper Park Lodge; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Cannabis Concierge, where your vibrant personality and exceptional customer service skills will shine! In this exciting part-time role, you will create an engaging retail experience that delights customers and inspires team members. Your passion for cannabis and commitment to exceptional service will help cultivate a welcoming environment that surprises customers every time they visit. This innovative firm values inclusiveness and collaboration, making it a great place to grow your career while having fun. If you're ready to make a difference in the cannabis retail space, this opportunity is perfect for you.

Qualifications

• 1+ year experience in retail or service environment is preferred.
• Must be a Qualified Cannabis Worker and pass a police background check.

Responsibilities

• Support genuine customer connections and provide extraordinary service.
• Mentor new hires and collaborate with team members for success.

Skills

Customer Service

Product Knowledge

Team Collaboration

Decision-Making

Communication Skills

Education

Qualified Cannabis Worker Certification

Job description

SNDL Spiritleaf Jasper, AB

Pay: $16 an hour

Job Type: Part-time

Shift and Schedule:

1. Weekends as needed
2. Nights as needed
3. Night shift
4. Day shift

Location: Jasper, AB

Full Job Description:

Work Location: Jasper - Alberta

It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Spiritleaf – Seton is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

The Challenge:

In the role of Cannabis Concierge, you will support the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping.

The Responsibilities:

• CUSTOMER CONNECTION: Supports environment of genuine customer connection, acts as an empowered team member, exercises decision-making skills to enhance each customer’s experience, demonstrates extraordinary service, takes ownership of individual awareness of product knowledge.
• PRODUCT KNOWLEDGE: Is knowledgeable of trends and supports brand messaging, gains understanding of how merchant skills impact business and the customer experience.
• TEAMWORK MAKES THE DREAM WORK: Supports new hires through mentorship, is self-aware and focused on self-development, collaborates with the team during morning and closing meetings.
• LEADERSHIP: Possesses strong written and verbal communication skills, strong assessment, and decision-making skills, provides insight to Spiritleaf Manager in relationship to the customer experience, participates in ongoing staff education and through sharing of product knowledge.

QUALIFICATIONS:

• At least 1 year’s experience in a retail or service environment.
• Proven success in offering an exceptional customer experience.
• A passion for our product and changing the way the world sees cannabis.
• A desire to have fun, laugh and support the customer and team member journey along the way.
• You must be at least the minimum required legal age in your province, and be able to pass a police background check.
• You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (example Alberta’s SellSafe) and be able to provide a copy of the certificate.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 13 – 26 per week

Schedule: Day shifts/Night Shifts, Holidays, Night shift, Weekends as needed

Experience: Customer service: 1 year (preferred)

Licence/Certification: Qualified Cannabis Worker (QCW) (required)

Work Location: In person