Specified Account Manager - HVAC Commercial/Multifamily

Lennox International; Edmonton; Remote; USD 117,000 - 154,000; Full time

Job summary

An established industry player is seeking a Specified Products Manager to join their dynamic team. This role involves collaborating with independent distributors and design partners to enhance sales of innovative HVAC solutions. You will develop growth strategies, maintain customer relationships, and represent the company at industry events. With a focus on excellence and customer satisfaction, you will thrive in a fast-paced environment where your contributions are valued. Join a supportive community that encourages career development and offers a range of benefits, including competitive compensation and professional growth opportunities.

Benefits

Company Car

Fuel Card

Tuition Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Short-term Disability Insurance

Life Insurance

Qualifications

• Bachelor's degree or equivalent experience required.
• 5+ years of related experience in sales and customer service.

Responsibilities

• Drive sales of HVAC products by developing partnerships with distributors.
• Ensure high post-sales satisfaction and build long-term customer relationships.

Skills

Customer Service Skills

Sales Techniques

Marketing Strategy

Communication Skills

Problem Solving

Education

Bachelor's Degree

5+ Years of Experience

Tools

Microsoft Office

Customer Relationship Management Software

Job description

Company Overview

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Allied Air Enterprises is a division of Lennox International. We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions. From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease-of-business through breadth of product, resources, and competencies unparalleled in the market.

Job Description

WHAT YOU'LL BE DOING:

As a Specified Products Manager, you will partner with independent distributors and design community partners to drive sales of our Magic Pak and Commercial HVAC products.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop and execute growth plans in a defined geographic region, which includes developing new design community Developers, Architects, and Engineers, as well as existing and new Distributors.
• Represent the organization at Industry functions to develop new partnerships with the design community.
• Develop and maintain relationships with existing accounts; providing product and application training to assist in growing targeted products.
• Ensure high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
• Partner with internal departments and other sales team members to build a platform for mutual growth and support.
• Remote position with 60% travel. Can reside in Idaho, Oregon, West Coast.
• Other duties as assigned.

Qualifications

WHAT WE ARE LOOKING FOR:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Bachelor's degree or an equivalent combination of education and experience.
• Requires at least 5 years of related experience.

OTHER SPECIAL REQUIREMENTS:

• Proven ability to thrive in a fast-paced, dynamic environment while juggling priorities and tight deadlines. Excellent customer service skills, principles, and processes for providing customer services which include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Candidate must be a creative self-starter, and a highly motivated individual. Must have knowledge of principles and methods for showing, promoting, and selling products or services which includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

COMPUTER SKILLS:

• Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook.
• Ability to learn and adopt Customer Relationship Management software platforms.

ORGANIZATIONAL RELATIONSHIPS

• Must have the ability to effectively communicate and present.
• Advanced industry and HVAC/R product knowledge preferred.
• Experience in Two-Step Distribution Model preferred.

WHAT WE OFFER:

Compensation:

The total compensation range for this position is $117,000 to $153,900 and will be based on the candidate’s qualifications, experience, and education. Under the plan, target compensation is anticipated to be 70% base salary and 30% commission. New hires are guaranteed to receive at least the target commission for six months. Company car and Fuel card provided.

Benefits:

Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.