Specialty Sales Associate

Hudson Group; Toronto; On-site; Part time

Job summary

An established industry player in travel retail is seeking a Specialty Sales Associate to join their dynamic team at Toronto Pearson International Airport. In this engaging role, you will represent luxury brands and provide exceptional customer service while contributing to store sales goals. If you thrive in a fast-paced environment and enjoy working with diverse personalities, this opportunity is perfect for you. With a competitive pay structure, flexible hours, and numerous employee perks, you will be well-supported in your career growth and development. Join this forward-thinking company and make a meaningful impact on the travel retail experience!

Benefits

20% Employee Discount

50% Food and Beverage Discount

Paid Time Off

Personal and Parental Leave Programs

Company Paid Life Insurance

Employee Recognition Programs

Advancement Opportunities

Ongoing Training & Development

Referral Bonus up to $500

Qualifications

• 2 years retail experience, preferably with luxury brands.
• Strong interpersonal and customer service skills required.

Responsibilities

• Acknowledge and greet customers, ensuring a welcoming environment.
• Operate cash register and assist with inventory management.

Skills

Interpersonal Skills

Customer Service Skills

Cash Register Operation

Time Management

Problem-Solving Abilities

Ability to Multi-task

Job description

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You:

• Competitive rate of pay of: $17.54 + Commission
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• Paid Time Off
• Personal and Parental Leave Programs
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500

This Specialty Sales Associate Position Is For You, If You Would Enjoy:

• Working at our Boutique Stores, selling high-end, high-quality merchandise
• Contributing in achieving store goals in sales, productivity and service by utilizing our selling skills, service training and standards
• Representing various luxury brands to the customer and acting as a Brand Ambassador for the brands to ensure needs are consistently exceeded
• Having open/flexible availability – early mornings, afternoons, late evenings (weekdays and weekends) and holidays
• Working a part-time schedule
• Working in our Duty Free stores at Toronto Pearson International Airport

Specialty Sales Associate Key Responsibilities:

• Acknowledge and greet customers
• Communicate effectively with customers, fellow employees and store management
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
• Effectively operate a cash register
• Follow all company policies, cash handling policies, and special store loss prevention procedures
• Communicate pricing, out of date and inventory issues with management
• Protect all company assets, stock merchandise in stores and backrooms
• Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal
• Place stock orders, receive freight, load, and unload trucks
• Provide ongoing stock replenishment to the sales floor
• Assist in inventory and reconciliation of inventory variances
• Perform related work as assigned

Required Qualifications:

• Strong interpersonal skills with the ability to interact with diverse personalities
• 2 years retail experience, preferably with luxury brands
• Proficiency in the operation of a cash register
• Excellent customer service skills and demonstrable experience in dealing with difficult customers
• Excellent verbal communication and relational skills
• Ability to multi-task
• Be able to lift 40-60 pounds
• Ability to work in environment exposed to the elements, both hot and cold
• Good time-management skills and problem-solving abilities

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities.

Dufry, Hudson and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, other non-merit factors or any other prohibited grounds of discrimination found in provincial human rights statutes.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.