Specialty Lines Liability Examiner - Full Time, Remote (Anywhere in Canada)

International Programs Group; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance service provider is seeking a Specialty Lines Liability Examiner for a full-time remote role across Canada. The successful candidate will be responsible for examining complex claims, directing adjusters, and ensuring timely service quality. This role requires a college diploma and at least five years of relevant experience, including familiarity with Lloyd's standards. Join a team that values dedication and offers a supportive work environment with numerous benefits.

Benefits

Competitive Pay

Work-Life Balance

Wellness Programs

Training and Career Development Opportunities

Employee Recognition Program

Qualifications

• Minimum of 5 years of casualty claims experience.
• Experience dealing with Lloyds is a clear advantage.
• Proficient in a paperless environment.

Responsibilities

• Examine complex liability claims and provide claims service.
• Direct Field Adjusters on assignment investigations.
• Administer claims payments/settlements through trust accounts.

Skills

Analytical skills

Problem solving

Customer service

Education

College diploma

CIP designation

Tools

MS Office

Job description

Specialty Lines Liability Examiner - Full Time, Remote (Anywhere in Canada)

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Specialty Lines Liability Examiner - Full Time, Remote (Anywhere in Canada)

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International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who are committed to providing the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK.

Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.

IPG does have an office in downtown Toronto. This role is also suitable for a candidate who prefers a hybrid work environment.

Key Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required:

• College diploma or combination of education and equivalent business
• CIP designation an asset
• Minimum of 5 years of casualty claims experience including specialty lines experience an asset
• Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay
• Work-Life Balance
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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