The person who coordinates, manages and supervises the analysis, implementation, evolution, implementation, support and operational support of projects concerning complex, multi-site information systems that affect several sectors of the organization.
He / she acts as an expert in his / her field of specialization. He / she coordinates the work of a team of IT analysts and technicians.
SPECIFIC FUNCTIONS
- Deploy, support and maintain applications (Admin, Clinical, Social services);
- Analyze business processes related to the acquisition or replacement of IT systems / applications;
- Translate business requirements into functional specifications;
- Ensure the integration and implementation of new solutions;
- Design and implement performance and information integrity testing strategies;
- Ensure the maintenance and required changes with the perspective of continuous improvement;
- Conduct proofs of concept for innovative technologies;
- Produce all training and communications materials required for the technology portion of the project;
- Produce technical Go-Live plans as well as backup plans when required;
- Follow up on technical tasks required to complete projects in collaboration with the PMO;
- Maintain and develop the documentation of the technological architecture;
- Manage the entire cycle of interface (Ex. : HL7) application development, including analysis, design, specification, implementation, go-live and support;
- Work closely with application teams, subject matter experts and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements;
- Configure and maintain the monitoring of the applications in the monitoring tools (Orion SolarWinds);
- Configure and maintain database servers and processes;
- Supervise and administer Microsoft Office 365;
- Manage and maintain the Virtual machines inventory of applications;
- Perform routine security audits, system updates and routine maintenance to preserve the applications security;
- Organize and follow up on service requests and technical support;
- Contribute to the development of internal procedures, processes and documentation.
REQUIREMENTS
Education :
- Bachelor degree in computer science.
Experience :
- Two (2) years of relevant professional experience.
Knowledge and Abilities :
- Strong verbal and written communication skills;
- Ability to analyse problems and conduct effective fault diagnosis and system recovery;
- Ability to communicate technical information to a non-technical audience and influence diverse stakeholder groups;
- Excellent analytical skills;
- Ability to conduct an effective meeting;
- Strong motivation and determination to produce results that meet the organization's needs;
- Able to establish priorities, managing own workload and work under pressure;
- Capable of working / using own initiative with minimal supervision
- Knowledge of computer network, clinical, medico-administrative, administrative or business documentation projects is an asset;
- Knowledge of Cree culture, health and social services in Eeyou Istchee is an asset;
- Knowledge of the health network is considered as an asset.
LANGUAGE
- Fluency in Cree and / or French is an asset;