Spécialiste en Mise en Œuvre Technologique, Animaux de Ferme / Technology Implementation Specia[...]

Merck; London; Remote; CAD 60,000 - 90,000; Full time

Job summary

Merck is seeking a candidate for a technical support role in Animal Health Technology. The position involves assisting with livestock monitoring systems, providing troubleshooting and training, and requires a relevant degree. The ideal candidate will excel in a collaborative environment and be open to travel. Proficiency in French is preferred for Quebec applicants.

Qualifications

• Bachelor's degree or DEC with livestock or technical emphasis.
• Proficiency in French for Quebec; English required for other provinces.
• Excellent communication and technical support skills.

Responsibilities

• Assist with livestock monitoring system setup and configuration.
• Provide troubleshooting and training both remotely and on-site.
• Document software and hardware issues.

Skills

Microsoft Office

Written communication

Verbal communication

Technical support

Education

Bachelor's degree or DEC (2-year college degree)

Tools

Herd management software

Job description

Employer Industry: Animal Health Technology

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexibility to work remotely
- Willingness to travel 50-60% within the region, with occasional travel to the U.S.
- Diverse and inclusive workplace committed to innovation

What to Expect (Job Responsibilities):
- Assist with livestock monitoring system setup and configuration
- Provide remote and on-site troubleshooting and support
- Conduct remote training and review system operation
- Maintain computers and livestock technology products, including software upgrades
- Document software, hardware, and warranty-related issues

What is Required (Qualifications):
- Bachelor’s degree or DEC (2-year college degree) with livestock or technical emphasis
- Proficiency in French (written and spoken) if located in Quebec; English required for other Canadian provinces
- Valid motor vehicle driver's license without restriction
- Excellent written, verbal, and Microsoft Office skills
- Willingness to abide by all company policies and approval processes during travel or when purchasing company assets

How to Stand Out (Preferred Qualifications):
- Experience with herd management software (DC305, PC Dart, Bovisync, etc.)
- Practical livestock experience, such as on-farm work

#AnimalHealth #TechnologyImplementation #RemoteWork #CareerGrowth #DiversityAndInclusion

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