Spécialiste bilingue du soutien aux patients (Télécommande)/ Bilingual Patient Support Speciali[...]

Employer Industry: Life Sciences and Healthcare

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient outcomes
- Work remotely with flexibility in hours
- Engage in continuous learning and professional development

What to Expect (Job Responsibilities):
- Provide telephone, email, and web-based clinical support to patients, pharmacists, and healthcare professionals
- Deliver counseling to patients in accordance with pharmaceutical manufacturer requirements
- Manage the call queue and retrieve messages in compliance with established policies
- Report adverse events or drug reactions promptly
- Coordinate various patient services to ensure timely access to therapy

What is Required (Qualifications):
- University degree, including an active healthcare practitioner designation (nurse, pharmacist, pharmacy technician, social worker, etc.)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center environments
- Fluently bilingual in French and English
- Detailed knowledge of health insurance and pharmacy transactions
- Strong computer skills and ability to establish rapport through telephone contact

How to Stand Out (Preferred Qualifications):
- Experience in patient assistance programs or specialty pharmacy settings
- Familiarity with health plan coverage and claims review processes
- Strong communication skills with excellent telephone etiquette
- Ability to identify opportunities for service improvement and recommend solutions
- Willingness to participate in special projects or committees for professional development

#LifeSciences #Healthcare #PatientSupport #CareerOpportunity #BilingualJobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.