Specialist, Technical Training

Greater Toronto Airports Authority; Toronto; On-site; Full time

Job summary

Join a forward-thinking organization as a Specialist in Technical Training, where you will lead dynamic training programs for airport employees. This role emphasizes collaboration, innovation, and continuous improvement, ensuring that training aligns with both regulatory standards and the organization’s strategic goals. You will have the opportunity to enhance the training experience through the development of new methods and materials while supporting the professional growth of employees. With a commitment to excellence and a focus on creating a positive impact, this position is perfect for those passionate about learning and development in a vibrant work environment.

Benefits

Retirement Planning

Comprehensive Health Benefits

Employee Assistance Programs (EAP)

Paid Leave

Education and Training Opportunities

Recognition and Rewards Programs

Qualifications

• 3+ years in learning & development program facilitation.
• Ability to obtain AVOP D and D/A licenses required.

Responsibilities

• Lead training programs for ADTS employees, focusing on needs assessment and content creation.
• Collaborate with stakeholders to align training with organizational goals.

Skills

Learning & Development Coordination

Adult Learning Principles

Analytical Skills

Communication Skills

Organizational Skills

Teamwork

Education

Certification as a professional trainer or facilitator

AVOP D Trainer Certification

Tools

Learning Management Systems (LMS)

Storyline 360

Maximo

MS Office

Job description

Requisition Number: SPECI003755

Apply now

• Posted: February 28, 2025
• Full-Time
• On-site

Locations

Showing 1 location

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Manager, ADTS Technical Training, this role involves leading comprehensive training programs for ADTS employees, covering needs assessment, content creation, facilitation, and evaluation. This includes collaborating with stakeholders to align training with organizational goals and regulations, utilizing diverse methods to optimize learning, managing records and compliance, and driving continuous improvement through feedback and strategic alignment.

As a Specialist, Technical Training, ADTS, you will:

• Plan, organize, and facilitate dynamic training sessions for ADTS employees, leveraging diverse instructional methods and technologies to optimize learning outcomes.
• Partner with ADTS Health & Safety teams to incorporate and deliver Health & Safety training, supporting priorities and continuous improvements.
• Develop and implement new training methods and materials to enhance the overall training experience and effectiveness by working closely with learning partners and subject matter experts.
• Provide ongoing support and resources to ADTS employees, promoting their professional growth through continuous learning opportunities.
• Identify technical training needs within the department and facilitate the transfer of knowledge by supporting all phases of the training lifecycle, including needs assessment, content development, and delivery.
• Ensure training objectives are met by reviewing content design, training methodologies, and conducting knowledge assessments.
• Manage all aspects of training program delivery, including developing training schedules, overseeing content development, conducting TRACA observations, and ensuring data accuracy across Maximo and E-LMS platforms.
• Document training sessions, maintain accurate training records, ensure compliance with organizational and regulatory standards, record safety incidents, evaluate training effectiveness through feedback and metrics, and report on compliance status regularly.
• Align training initiatives with departmental business strategy through collaboration, continuous improvement action plans, and participation in learning committees, while ensuring compliance and competency through upskilling and database management.
• Prepare monthly reports and supporting documents, implement necessary updates, and communicate changes to stakeholders, while maintaining accurate training records and certifications.
• Address cross-functional training needs by working closely with other airport departments (e.g., operations, maintenance, security). Facilitate coordination and track progress.
• Incorporate relevant information into training programs and share insights with the team by liaising with external training providers and industry associations to stay informed about industry trends and updates.

This unionized position has an hourly wage rate of $44.63 based on a 40-hour work week. The successful candidate must be available to commence the duties of the position once a selection decision has been made. A practical and written test will be administered as part of the competitive process.

Candidates with relevant external experience must provide references with their applications in order to confirm this experience.

This is the role for you, if you have:

• 3+ years’ experience coordinating and facilitating learning & development programs
• Experience in the airport, municipal or industrial industry settings is highly desirable
• Ability to obtain and maintain AVOP D and D/A licenses (minimum 3 years’ experience as D/A AVOP Driver required for Trainer certification)
• Ability to be a certified AVOP D Trainer including ability to maintain a Train the Trainer Certification for Safety related courses
• Clear record with no active infractions required to obtain and maintain a ‘Trainer Status’ (e.g. no major infractions for the last 5 years, no major infraction warning on record for the last 5 years, no accumulative warnings/infractions on record)
• Additional certification as a professional trainer or facilitator or a certified CTP, CTDP or ATD will be considered an asset
• Ability to obtain and retain a Transportation Security Clearance

Knowledge and skills you bring, that set you up for success:

• Ability to be a certified AVOP D Trainer including the ability to maintain a Train the Trainer Certification for Safety related courses such as, but not limited to, Fall Protection, Aerial Work Platform, Bucket Truck, Forklift, and Scaffolding
• Ability to work airside
• Ability to stand and walk for long periods of time
• Ability to work occasional evenings and weekends to fulfill stakeholder support requirements
• Basic understanding of Adult Learning Principles
• Knowledge of Learning Management Systems and authoring tools such as Storyline 360, Rise etc.
• Proficiency in using learning management systems (LMS) to track training programs
• Strong aptitude for technology with ability to build web-based training
• Proficient in MS Office (Outlook, Word, Advanced Excel, PowerPoint)
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Strong analytical skills
• Ability to work in a team and flexibility to work under pressure
• Working knowledge of work-order allocation tools and software like Maximo
• Ability to assimilate data and derive the next steps based on data trends
• Knowledge of eLMS integration with other enterprise systems
• Proficient in the English language including use of Canadian English, editing; grammar; sentence structure; business writing and use of business templates
• Knowledge of ADTS practices, trades work and other work requirements within ADTS, in order to prepare and deliver appropriate training material
• In depth knowledge of the AVOP program

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.