Specialist, Strategic Communications

Canadian Blood Services; Vancouver; Hybrid; CAD 86,000 - 102,000; Full time

Benefits offered by this job

Defined benefit pension

Annual bonus

Employee discounts

Job summary

Canadian Blood Services is seeking a Temporary full-time Specialist, Strategic Change Communications to join our Donor Engagement and Corporate Reputation team in Vancouver. You will lead change communications planning and production across regions, guiding internal partners and executives to ensure timely, audience-focused messaging.

You will deliver strategic advice, craft compelling narratives, and create content that aligns with brand standards while supporting organizational transformation

Qualifications

• Post-Secondary education in PR, journalism, communications or marketing.
• 5 years of communications-related experience; minimum 3 years other related experience.
• Experience supporting organizational change initiatives across audiences/geographies.
• Strong facilitation and presentation skills are required.
• Exceptional written and verbal communication skills are required.
• Prosci Certification would be considered an asset.
• Equivalent combination of education, training and experience may be considered.

Responsibilities

• Advise, create, and execute communications strategies at different stages of change.
• Produce content (written, video, visuals) aligned with brand guidelines.
• Develop change narratives and storytelling to explain purpose and benefits of change.
• Shape and deliver leader-led communications to support credibility and clarity.
• Support engagement opportunities that deepen employee commitment to Canada's Lifeline.
• Collaborate with People, Culture and Performance to enhance employee experience initiatives.
• Safeguard brand by ensuring high quality, brand-aligned content.

Skills

Public Relations

Communications

Change Management

Facilitation

Storytelling

Interpersonal Skills

Education

PR/Communications degree

Tools

Prosci Certification

Job description

Please note this role will work in a hybrid environment. The successful candidate will be working at our Vancouver (4750 Oak St.) site with a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement is subject to change, based on operational needs.

Job posting ID: 9169

Employment status: Temporary full-time

Position's anticipated start date: 2026-09-21

Position's anticipated end date: 2029-03-23

Salary/Rate of pay: $86,400 - $101,700

Application deadline: 2026-09-16

Application requirements

• Your up-to-date resume.
• Job specific cover letter.

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role

Canadian Blood Services is looking for a Temporary full-time Specialist, Strategic Change Communications to join our dynamic Communications team in our Donor Engagement and Corporate Reputation division.

The Communications team empowers and motivates individuals to join Canada's Lifeline by creating engaging content, building brand affinity, and preserving confidence in Canadian Blood Services.

In this role, you will support our change communications team to effectively reach employees working across the region in different roles, divisions, and environments. You will be accountable for the planning, development and production of communications strategies, products, and resources in support of organizational transformation, business goals, and high priority initiatives.

This role requires both hands‑on content production and the ability to provide strategic change communications advice to internal partners. This highly collaborative role will also require excellent relationship building skills. You will work closely with a broad range of organizational partners to provide communications guidance.

You will safeguard Canada's Lifeline by helping employees and stakeholders understand, adopt, and sustain change by delivering timely, relevant, and audience-centered communications throughout the change lifecycle.

Formula for success

• Leveraging your demonstrated knowledge and expertise, you will advise, create, and execute communications strategies at different stages of change to support the goals and objectives of Canadian Blood Services.
• Utilizing your creative mindset and strong attention to detail, you will produce creative content (written, video and visual) in alignment with brand guidelines. Content development supports internal audiences in a variety of channels.
• Leveraging what you know about the people side of change, you will develop compelling change narratives and storytelling approaches that help employees understand the purpose, impact, and benefits of change.
• Working closely with executive leaders and project sponsors, you will shape and deliver leader‑led communications to support credibility, clarity, and consistency during change.
• Applying your resourcefulness and adaptability, you will support engagement opportunities that deepen employee commitment to Canada's Lifeline.
• Drawing on your exceptional interpersonal skills and ability to build impactful relationships, you will support divisional partners, including but not limited to People, Culture and Performance to enhance employee experience initiatives.
• Harnessing your strong ability to collaborate across diverse teams, you will safeguard our brand and reputation by working with subject matter experts to ensure high quality, brand-aligned consistent and accurate content.

Desired Education And Skills

• Post-Secondary level education in a relevant discipline from a recognized academic institution is essential, preferably in Public Relations, Journalism, Communications or Marketing.
• 5 years of communications-related experience; minimum 3 years of other related experience.
• Demonstrated experience supporting organizational change initiatives across multiple audiences or geographies.
• Strong facilitation and presentation skills are required.
• Exceptional written and verbal communication skills are required.
• Prosci Change Management Certification would be considered an asset.
• An equivalent combination of education, training and experience may be considered.

What We Offer You

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/ 2 days of the week at 4750 Oak St, Vancouver, BC.
• You may be expected to travel a couple of times per year, and as required.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.