Specialist SFMC Integrator & Developer

Jace Holdings Ltd.; Nova Scotia; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Join Jace Holdings Ltd. as a Salesforce Marketing Cloud Integrator and Developer Specialist in Canada. You will design, develop, and optimize marketing campaigns to enhance customer engagement via Salesforce Marketing Cloud while collaborating with diverse teams. With a commitment to innovative solutions and integrity, you will play a crucial part in delivering exceptional customer experiences.

Benefits

Competitive Benefits Package including health and dental coverage

Access to Virtual Health Care Platform

10% in-store discount at participating banners

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• 3+ years of hands-on experience with Salesforce Marketing Cloud.
• Proven experience in campaign management and performance analysis.
• Salesforce Marketing Cloud certifications are a plus.

Responsibilities

• Design and develop marketing templates in Salesforce Marketing Cloud.
• Lead the setup and execution of multi-channel marketing campaigns.
• Provide technical support for Salesforce Marketing Cloud.

Skills

CRM systems

data architecture

audience segmentation

project management

analytical skills

Education

Bachelor’s degree in Marketing, Information Technology, Computer Science or a related field

Job description

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Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

We are seeking a skilled Salesforce Marketing Cloud Integrator and Developer Specialist to join our Digital Customer Engagement team. This role is pivotal in designing, developing, and optimizing marketing templates, integrating assets, and executing campaigns within Salesforce Marketing Cloud. The Specialist will collaborate closely with cross-functional teams to ensure seamless implementation of digital marketing initiatives, focusing on efficiency, scalability, and campaign effectiveness.

Here’s where you’ll be focusing:

• Design and develop email templates, landing pages, and microsites within Salesforce Marketing Cloud, ensuring alignment with brand guidelines and campaign objectives.
• Implement dynamic content and personalization using AMPscript and SQL to enhance customer engagement and drive conversion.
• Lead the setup and execution of multi-channel marketing campaigns (email, SMS, push notifications) using Journey Builder, Automation Studio, and Email Studio within Salesforce Marketing Cloud.
• Collaborate with Marketing, Creative, and Analytics teams to define campaign requirements, implement 1:1 personalization strategies, and optimize communications.
• Conduct thorough QA testing to validate email rendering, dynamic content, and subscriber segmentation.
• Provide technical support and troubleshooting expertise for Salesforce Marketing Cloud, addressing issues related to campaign setup, data synchronization, and API integrations.
• Collaborate with IT and technical teams to resolve complex technical challenges and ensure platform stability.
• Maintain detailed documentation of templates, workflows, and integration processes within Salesforce Marketing Cloud.

#LI-CF2
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What you have to offer:

• Bachelor’s degree in Marketing, Information Technology, Computer Science, or a related field.
• 3+ years of hands-on experience with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, Email Studio, and Audience Builder.
• Strong understanding of CRM systems, data architecture, and integration principles.
• Proven experience in campaign management, audience segmentation, and performance analysis.
• Excellent project management skills with the ability to manage multiple priorities and deliver high-quality work under tight deadlines.
• Strong analytical skills with the ability to interpret data, analyze campaign performance, and drive actionable insights.
• Effective communication skills, both verbal and written, with the ability to collaborate across teams and articulate technical concepts to non-technical stakeholders.
• Salesforce Marketing Cloud certifications (e.g., Email Specialist, Journey Builder Consultant) are a plus.
• Experience in retail, e-commerce, or consumer goods industries preferred.

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.