Specialist, Retail Portfolio Operations

Connor, Clark & Lunn Financial Group (CC&L); Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

Connor, Clark & Lunn Financial Group (CC&L) is seeking a Retail Portfolio Operations Specialist to support client portfolio data, reporting, and operational efficiency within our Retail Portfolio Operations team. The role involves reconciliation, reporting for High-Net-Worth clients, and collaboration with custodians and fund administrators.

You will handle transaction data queries, support performance inquiries, and assist with account transfers and invoicing.

Qualifications

• Undergraduate degree in Business, Finance, Accounting, or Economics.
• Canadian Securities Course is an asset.
• Strong MS Excel skills.
• Knowledge of investment accounts (RRSP, TFSA, RRIF, etc.).
• Ability to produce high-quality output under deadlines.
• Collaborative and communicates effectively.
• At least one year of related work experience in an investment firm, bank or trust company.

Responsibilities

• Maintain and reconcile client portfolio and fund data, including cash, holdings and units, and fund-level cash flows and performance.
• Collaborate with external custodians, fund administrators and CC&L teams.
• Respond to ad hoc client portfolio queries from custodians and front office.
• Produce monthly, quarterly and annual client reports for High-Net-Worth clients.
• Support other teams on performance inquiries related to transactional data.
• Trade pooled funds and monitor High-Net-Worth clients using our Custom Trade Order Management system.
• Coordinate account transfers between custodians.
• Maintain client fee and holdings data to generate invoices and collect fees.
• Assist with process enhancement projects for CC&L Private Capital Ltd & CC&L Funds Inc.

Skills

Excel proficiency

Attention to detail

Team collaboration

Strong communication

Education

Business/Finance/Economics degree

Canadian Securities Course (asset)

Tools

MS Excel

Job description

Interested in joining one of Canada’s top performing asset managers? We are looking for a Retail Portfolio Operations Specialist for an existing vacancy on our Retail Portfolio Operations team. The Retail Portfolio Operations team is a lively and energetic group. You will have the opportunity to work and learn alongside a hardworking and dedicated team in a fun environment. The team is motivated, enjoys challenging each other, is diverse and unafraid to put in the extra work to get ahead. We rely on collaboration and are always looking to tackle the next challenge together. Our offices currently operate on a hybrid model with a combination of in-office and remote working days throughout the week.

What You Will Do

• Maintaining and reconciling client portfolio and fund data. Including client cash, holdings and units. Plus, fund level cash flows and performance.
• Working with external custodians, fund administrators as well as various areas within CC&L Business and Investment teams.
• Responding to ad hoc client portfolio queries from custodians and front office.
• Producing monthly, quarterly and annual client reports for High-Net-Worth clients.
• Providing support to other teams on performance inquiries related to transactional data.
• Trading pooled funds and monitoring of High-Net-Worth clients using our Custom Trade Order Management system.
• Coordinating account transfers between various custodians.
• Maintenance of client fee and holdings data in order to generate invoices and collect fees owed to CCL and relevant business partners.
• Assisting with various process enhancement projects for CC&L Private Capital Ltd & CC&L Funds Inc.

What You Bring

• Undergraduate degree in Business, Finance, Accounting, or Economics. Completion of the Canadian Securities Course is an asset. Strong computer skills with advanced knowledge of MS Excel. Developed knowledge of investment accounts (RRSP, TFSA, RRIF, etc.).
• Able to continually ensure high quality output along with identifying areas for investigation.
• Proven ability to think logically and problem solve effectively. Demonstrated ability to work efficiently under pressure, dealing with changes and interruptions while maintaining strict deadlines.
• The desire to learn processes and improve on operational efficiencies.
• You have a collaborative spirit that helps you work well with others and you communicate effectively.
• At least one year of related work experience, in an investment firm, bank or trust company is an asset.

The salary range for this position is $60,000 - $70,000. The salary range provided reflects the base salary range for this position as required by legislation. In addition, there is an annual performance bonus which contributes to the total compensation for this position. Further questions may be directed to the HR team during the interview process.

For a closer look at how you can build your career with us, we invite you to explore cclgroup.com.

We are committed to providing an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. Please contact [e-mail] if you require accommodation.

AI may be used to support certain stages of our screening & recruitment process. These tools support, but do not replace, human judgment and decision-making.