Specialist Process Optimization - 10-month contract

Jace Holdings Ltd.; Dartmouth, Stellarton, Edmonton, Mississauga, Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in Canada is seeking a Specialist for Process Optimization to enhance retail systems and processes. This 10-month contract role involves technical support, collaboration with various teams, and a focus on improving efficiency and customer experience in retail operations.

Qualifications

• Minimum 5 years of relevant experience.
• Full knowledge of store operations and retail systems.
• Experience in process improvement methodology.

Responsibilities

• Provide technical support and solutions for retail systems.
• Evaluate retail processes related to ordering and inventory.
• Collaborate on cross-functional projects and provide training.

Skills

Technical Support

Process Improvement

Collaboration

Education

Undergraduate Degree

Tools

Retail Systems (CAO, FIM, WFM)

Job description

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Specialist Process Optimization - 10-month contract

Requisition ID: 188983
Career Group: Corporate Office Careers
Job Category: Store Systems Enablement
Travel Requirements: 0 - 10%
Job Type: Contract

Country: Canada (CA)
Province: Alberta; British Columbia; Manitoba; Nova Scotia; Ontario; Saskatchewan
City: Calgary, Mississauga, Edmonton, Stellarton, Dartmouth, Regina, Winnipeg, Vancouver, Victoria

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

We currently have a 10-month contract opportunity for a Process Optimization within the Retail Enablement - Support team. The position may be based in our offices across Canada.
The COE - Retail Support, is a key business unit that supports Retail Operations teams and Stores for the banners: IGA Extra, Sobeys, Safeway, Thrifty Foods, FreshCo, IGA, Foodland, Tradition, Rachelle-Béry, Lawtons Drugs. The COE works closely with Sobeys partners (Project Office, IT, Logistics, Merchandising, Replenishment, Finance, L&D, Customer Care) and acts as a liaison with Retail Operations.

The Specialist will be responsible for the functional health and utilization of core Retail System CAO related to ordering and inventory management. The Specialist will support and ensure systems are working properly with robust processes in place to support the store execution to drive sales, reduce waste, improve supply chain efficiency, and improve the customer experience.

Here’s where you’ll be focusing:

• Provide technical support to users; Understand the technical issues between the different systems of the company and find solutions. Act proactively and anticipate problems.
• Provide expertise and practical assistance in the investigation, evaluation of retail processes and systems related to ordering, inventory, and production.
• Improve and evolve constantly the COE Process Optimization and Retail Support program.
• Maintain positive, collaborative relationships with key third parties to identify new opportunities, conduct research, generate product requirements and solutions.
• Partner directly with Sobeys Support groups to keep Retail systems performing at peak performance.
• Collaborate and support business initiatives and cross-functional projects, Testing new system functionalities
• Provide appropriate training support for Retail Operations teams on retail systems (Enhancements and new functionalities)
  

What you have to offer:

• An Undergraduate Degree and a minimum of 5years of relevant experience (any other combination of education and experience will be considered)
• Full knowledge of Store operations, processes, and Retail systems: CAO, FIM, WFM, etc
• Knowledge of process improvement methodology
  

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.