Specialist, Pharmaceutical Operations

Region of Peel; Caledon, Mississauga, Brampton; On-site; CAD 92,000 - 116,000; Full time

Job summary

A municipal health services provider is seeking a Specialist in Pharmaceutical Operations to manage medication distribution for paramedic services. This role requires a Registered Pharmacy Technician or Pharmacist with strong procurement and compliance knowledge. Join to impact emergency healthcare positively, collaborating within a dedicated team in Brampton, Ontario.

Benefits

Health, dental, and vision coverage

OMERS Pension Plan

Paid time off including vacations

Wellness support

Growth opportunities

Qualifications

• In-depth knowledge of controlled substance regulations.
• Experience in hospital, EMS, or public sector pharmacy operations preferred.
• Ability to manage multiple priorities in a high-demand environment.

Responsibilities

• Oversee procurement, ordering, shipping, and receiving of medications.
• Ensure compliance with SOPs and applicable regulations.
• Support paramedic teams with medication access during emergencies.
• Develop and deliver training on safe medication handling.

Skills

Detail-driven

Strong knowledge of pharmaceutical procurement

Excellent communication skills

Team collaboration

Education

Registered Pharmacy Technician or Pharmacist

Tools

Operative IQ

Microsoft Office

Job description

Job Description

Specialist, Pharmaceutical OperationsHealth Services – Paramedic Services

Status: 1 Regular Full-timeWork Mode: In-officeLocation: 341 Heart Lake Rd S Brampton, ONSalary: $92,153 - $115,189 per annum (plus comprehensive benefits)Hours of Work: 35 hours/week

Precision. Compliance. Readiness. That’s Where You Come In.

Are you a detail-driven pharmacy professional who thrives in high-responsibility environments? Are you ready to apply your expertise in pharmaceutical operations to support lifesaving paramedic services?

As a Specialist, Pharmaceutical Operations, you’ll be a key leader behind the scenes, ensuring the safe management, inventory control, and distribution of essential and controlled medications across Peel Region’s Paramedic Services division. This is a meaningful opportunity to apply your pharmacy knowledge in a dynamic, emergency-focused environment where your contributions have a direct impact on frontline care.

What You’ll Do

Pharmaceutical Inventory & Distribution

• Oversee procurement, ordering, shipping, and receiving of medications and pharmaceutical supplies.
• Track inventory movement, expiration dates, and reconciliation using Operative IQ.
• Dispense medication orders to paramedic stations and manage stock levels to avoid service interruptions.
• Deliver controlled substances to paramedic divisions, ensuring full regulatory compliance.
• Source specialty items and prepare unit-dose oral medications when necessary.

Regulatory Compliance & Documentation

• Ensure compliance with SOPs and applicable federal/provincial regulations (e.g., CDSA, ALS/BLS Standards).
• Manage documentation and reporting of controlled substances.
• Support internal audits, inspections, and regulatory reviews.
• Assist with medication recalls, expired drug disposal, and regulatory updates.

Emergency Preparedness Support

• Support paramedic teams with medication access for emergency deployments or large-scale incidents.
• Monitor drug shortages and market changes, communicating timely updates and mitigation plans.

Investigations & Risk Mitigation

• Leads investigations into discrepancies involving medications and controlled substances, in collaboration with the Supervisor of Corporate Logistics and consultation with Professional Standards and Operations as required.

• Analyze medication documentation errors and support corrective actions.
• Collaborate with leadership and operations teams to ensure medication tracking and accountability.

Training & Education

• Assist with developing and delivering training for paramedics on safe medication handling.
• Collaborate with internal education teams and external regulatory stakeholders.
• Develop educational tools and deliver workshops on medication safety and best practices.

Process Improvement & Innovation

• Evaluate pharmaceutical processes for improvements in safety, compliance, and efficiency.
• Support supply chain innovation and report on inventory status and optimization opportunities.
• Recommend and implement new technologies and automation solutions where appropriate.

What You Bring to the Team

Education & Certification:

• Registered Pharmacy Technician (RPhT) or Pharmacist in good standing with the Ontario College of Pharmacists.
• In-depth knowledge of controlled substance regulations under the Controlled Drugs and Substances Act (CDSA).
• Experience in hospital, EMS, or public sector pharmacy operations preferred.
• Membership in CAPT (Canadian Association of Pharmacy Technicians) or CPhA (Canadian Pharmacists Association) is an asset.

Technical Skills & Experience:

• Strong knowledge of pharmaceutical procurement, inventory systems (e.g., Operative IQ), and controlled drug protocols.
• Skilled in pharmacy documentation, regulatory compliance, and quality assurance practices.
• Proven ability to manage multiple priorities in a high-demand environment.
• Comfortable leading or supporting investigations and delivering training.

Communication & Collaboration:

• Excellent interpersonal and team skills — able to work effectively with paramedic staff, vendors, and internal teams.
• Clear and professional verbal and written communication.
• Strong organizational and time management abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with ERP systems is an asset.

Why Join Us?

• Play a Vital Role: Help ensure life-saving paramedic services have the medications and supplies they need, when they need them.
• Collaborative Culture: Join a team that values excellence, safety, and accountability.
• Unique Career Path: Apply your pharmacy skills in a fast-paced, emergency service environment.
• Innovate & Improve: Be part of a department focused on continuous learning and operational excellence.

Perks That Make Work Rewarding

At Peel Region, we care for our team just as much as we care for our community. Here's what you’ll enjoy in this full-time role:

• Exceptional Benefits: Health, dental, vision, and psychological coverage — right from Day 1.
• OMERS Pension Plan: A secure retirement starts here.
• Paid Time Off: Start with 3 weeks of vacation, 3 personal days, and floating holidays.
• Wellness Support: Flexible hours and a wellness-first mindset.
• Growth Opportunities: Annual performance reviews, merit increases, tuition support, and more.
• A Culture That Cares: Join a team that values inclusion, innovation, and integrity.

Work Mode & Location Details

• On-site at 341 Heart Lake Rd S Brampton, ON
• Occasional travel between sites may be required.
• Shift work or on-call duties may occur during emergency situations.

Interview Process

Interviews will be conducted via Microsoft Teams video.

Please check your spam and junk folders regularly, as key communication may be directed there.

Be bold. Think big. Make an impact.Apply today and support Peel’s critical Paramedic Services!

If this opportunity matches your qualifications and interests, please apply online.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please [e-mail]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.