Specialist, Media Operations - Programmatic

Firewood Marketing, Inc.; Canada; Remote; CAD 70,000 - 85,000; Full time

Job summary

An innovative digital marketing firm is seeking a detail-oriented Media Operations Specialist to enhance client media campaigns. In this remote role, you will leverage your technical media skills and collaborate with diverse teams to ensure effective campaign execution. You will be responsible for managing client communications, optimizing media efforts, and utilizing various digital platforms to achieve business goals. Join a dynamic team that values diversity and fosters an inclusive environment, where your contributions will directly impact clients and the broader media landscape. This is an exciting opportunity to grow your career in a rapidly evolving industry.

Qualifications

• 2+ years in a relevant Media role or environment.
• Strong written and verbal communication skills.
• Ability to work with data and identify trends.

Responsibilities

• Manage and optimize media campaigns for clients.
• Own client communications and troubleshoot issues.
• Collaborate with team members for effective execution.

Skills

Programmatic DSPs

Campaign Management

Data Analysis

Client Communication

Organizational Skills

Technical Media Skills

Education

Bachelor's Degree

Tools

DV360

TTD

Amazon DSP

Campaign Manager

Salesforce

Slack

GSuite

Workday

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers ).

About the Role

The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.

In this role, you can expect to support, manage, optimize and report on media campaigns for a portfolio of clients individually and as part of a broader team. Successful team members in this role will demonstrate the ability to support ongoing and one-off media efforts for clients both individually and in strong collaboration with other team members.

Note: This is considered a remote role, and you can expect to work with clients and other team members located across the US and/or internationally.

Key Responsibilities:

Utilize your technical media skills and your ability to both collaborate with internal team members and manage client communications and relationships. You’ll be a key part of client teams and the management of our end-to-end engagements and relationships with clients themselves.

• Own campaign planning, builds, and ongoing management of our clients’ media efforts, including QA
• Own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
• Work effectively with team members to complete day-to-day tasks for both clients and internal efforts
• Collaborate with peers to receive learnings from both internal and external sources
• Execute on media platforms across Programmatic such as, but not limited to…
  • Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
  • Ad Servers: Campaign Manager
• Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc.
• Keep up to date on Monks offerings and identify opportunities to enhance client services

Key Skills & Qualifications

We’re looking for well-rounded team members who can demonstrate not only technical proficiency, but also work within a constantly changing team environment with many internal and external stakeholders while conducting themselves in a consistently professional and collaborative manner.

• Intermediate proficiency in at least two platforms relevant to our Media team and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
  • Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
  • Ad Servers: Campaign Manager
• Ability to identify and act on explicitly stated problems, roadblocks, and next steps
• Ability to work with and contextualize data on a regular basis, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify trends, outliers, and/or important outputs
• Ability to run effective internal and/or external meetings, inclusive of agenda-building, note-taking, material preparation, and identification of action items
• Strong written and verbal communication skills with working with both internal and external stakeholders
• Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
• Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
• Experience working in a professional setting with team members and clients
• 2 years or more in a relevant Media role or environment

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

#LI-MB3

What We Offer

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$70,000—$85,000 CAD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

Interested?
Apply for this job!

First Name*

Last Name*

Email*

Phone*

LinkedIn Profile

Uploads

Resume / CV*

Supported Files: pdf, doc, docx, txt and rtf

Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

At Monks, we are committed to protecting your personal information. As part of our recruitment process, we collect and process personal data to evaluate your application and communicate with you. To understand how we handle your information, including the types of data we collect, how we use it, and your rights, please read our Monks Candidate Privacy Notice . We encourage you to review this notice to ensure you are fully informed about how your data will be managed during your application process.