Specialist, Learning Programs

Definity; Toronto; Hybrid; CAD 74,000 - 124,000; Full time

Benefits offered by this job

Hybrid work

Company share ownership

Incentive programs

Pension and RRSP

Volunteer days

Tuition assistance

Inclusion programs

Wellness programs

Discounts on products

Job summary

Definity is seeking a Specialist, Learning Programs to lead the design, delivery and evolution of enterprise learning initiatives that drive measurable results. In this highly autonomous role, you’ll own a portfolio of programs, partner directly with business leaders, and create learning solutions that deliver real results.

Reporting to the Manager, Enterprise Learning, you'll gain exposure to enterprise priorities and influence how capability is developed at scale.

Qualifications

• 3–5 years in Learning & Development or Talent Development.
• Strong instructional design and adult learning expertise.
• Ability to translate business needs into scalable learning programs.
• Experience partnering with leaders and cross-functional teams.
• Facilitation and presentation skills for virtual and in-person settings.

Responsibilities

• Translate business priorities into learning programs.
• Design, develop and deliver scalable learning solutions and reinforcement strategies.
• Facilitate engaging virtual, in-person and blended learning experiences.
• Partner with leaders, HR, SMEs and external providers to deliver opportunities.
• Measure program effectiveness and continuously enhance learning experiences.
• Ensure content is engaging, accessible, inclusive and standards-aligned.
• Travel approx. 10% to support delivery.

Skills

Learning & development

Talent development

Instructional design

Adult learning principles

Stakeholder partnership

Learning program delivery

Education

Post-secondary degree or diploma

Job description

The Opportunity

At Definity, learning isn't just about delivering courses. It's about building the capabilities that help our people, leaders, and broker partners succeed. As part of our Enterprise Learning and Development team, you’ll play a key role in shaping experiences that build capabilities, accelerate performance and support strategic business priorities.

Job Description

The Opportunity

At Definity, learning isn't just about delivering courses. It's about building the capabilities that help our people, leaders, and broker partners succeed. As part of our Enterprise Learning and Development team, you’ll play a key role in shaping experiences that build capabilities, accelerate performance and support strategic business priorities.

We're looking for a Specialist, Learning Programs to lead the design, delivery, and continuous evolution of enterprise learning initiatives that make a measurable difference. This is a highly autonomous role where you'll own a portfolio of learning programs, partner directly with business leaders, and create learning solutions that deliver real results. Reporting to the Manager, Enterprise Learning, you'll gain exposure to enterprise priorities and influence how capability is developed at scale.

What To Expect

• Translate business priorities and capability needs into learning programs.
• Design, develop and deliver scalable learning solutions, communication plans, and reinforcement strategies that drive learner engagement, knowledge retention and business impact.
• Facilitate engaging virtual, in-person and blended learning experiences.
• Partner with business leaders, HR partners, subject matter experts, and external learning providers to deliver meaningful development opportunities that are aligned to business outcomes.
• Measure program effectiveness by analyzing learner feedback, performance metrics, and industry trends to continuously enhance learning experiences.
• Ensure learning content is engaging, accessible, inclusive, and aligned with enterprise standards.
• Travel: Occasional travel (approximately 10%) may be required to support learning delivery and enterprise learning initiatives.

Salary Range: $73,500-$123,500

What You Bring

• Experience: 3-5 years of experience in Learning & Development, Talent Development, or a related field.
• Strategic Mindset: Ability to connect learning solutions to business goals and drive initiatives that strengthen organizational capabilities.
• Stakeholder Partnership: Proven ability to partner with leaders, subject matter experts, and cross‑functional teams to gather requirements, communicate program value, influence sponsorship and adoption, and manage competing priorities.
• Adult Learning Expertise: Strong understanding of adult learning principles, instructional design methodologies, and learning evaluation approaches.
• Learning Program Design & Delivery: Experience designing, developing and implementing learning programs in a corporate environment.
• Facilitation: Exceptional facilitation and presentation skills with the ability to engage diverse audiences in both virtual and in‑person environments.
• Organization: Exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.
• Education: Post‑secondary degree or diploma. Certifications in learning, talent development, instructional design, project management, change management, or related disciplines are considered an asset.
• A valid driver’s license and ability to travel nationally as required.

About Us

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement?

We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company‑matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

About The Team

Definity is the parent company to some of Canada’s most long‑standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.