Specialist - IT Product Management

Marsh; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Anchor day in office

Job summary

Marsh in Toronto is seeking a Product Manager to help create innovative digital experiences for clients worldwide. This hybrid role requires being in the office at least three days a week and collaborating with cross-functional teams to deliver value.

You will write user stories, analyze data to inform priorities, and champion best practices across Product, Engineering, Design, Sales, and Marketing to drive meaningful customer and business outcomes.

Qualifications

• 2+ years of product management experience.
• 1-2+ years using data (Tableau, Google Analytics, Hive, SQL) to explore trends and drive decisions.
• Hands-on experience partnering with engineering on agile delivery and documenting requirements (e.g., user stories).
• Excellent oral and written communication skills.
• Creative problem solver who can adapt and optimize product outcomes.

Responsibilities

• Champion the strategic product development process and prioritize customer needs.
• Write user stories for engineering, design, and analytics teams.
• Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft digital insurance experiences.
• Use qualitative and data insights to inform feature prioritization and enhancements.
• Identify and evangelize product best practices globally and support organizational culture.

Skills

Product management

Data analysis

Agile delivery

User stories

Communication skills

Problem solving

Tools

Tableau

Google Analytics

Hive

SQL

Job description

We are seeking a talented individual to join our Product Team at Marsh. As a Product Manager, you will play a key role in creating innovative digital experiences for Marsh clients and clients globally.

This is a hybrid role that has a requirement of working at least three days a week in our Toronto office.

We will count on you to:

• Champion the strategic product development process, prioritizing customer needs
• Write user stories for engineering, design, and analytics teams.
• Collaborate with Product, Engineering, Design, Sales, Partner Management, Marketing, and others to craft and deliver best-in-class digital insurance experiences.
• Apply insights from qualitative customer and marketplace research and data analysis to continuously inform new feature prioritization and ongoing enhancements.
• Proactively identify and evangelize product best practices globally.
• Play a key role in advancing the culture of the organization.

What you need to have:

• 2+ years of product management experience
• 1-2+ years of experience using data (e.g., Tableau, Google Analytics, Hive, SQL) to deeply explore trends and drivers, thereby facilitating well-informed business choices.
• Hands-on experience in partnering with engineering teams on agile product delivery and documenting requirements (e.g., user stories).
• Excellent oral and written communication skills.
• A creative problem solver who can address challenges, adapt to changing circumstances, and make strategic adjustments to optimize product outcomes.

What makes you stand out:

• Experience in conducting customer research and analytics to understand customer sentiment and pain points, and leveraging them to make product decisions.
• Ability to thrive in change, and having a passion to harness the energy of a fast-paced environment to create meaningful customer and business value.
• A strong bias toward action, and obsessing over knowing your customers better to remove friction from their experiences.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

This is a New position.

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