Specialist, Infrastructure

Sherweb; Canada; Remote; CAD 61,000 - 88,000; Full time

Job summary

Sherweb is seeking a Specialist in Infrastructure to support cloud technologies and maintain robust server infrastructure. This role allows for remote work and involves implementation of security strategies, as well as automation to enhance efficiency. Candidates should have strong networking skills, hands-on cloud experience, and exceptional interpersonal abilities.

Benefits

Annual salary review based on performance

Flexible benefits plan

Monthly home internet allowance

Vacation time that considers previous experience

Career path and growth opportunities

Fast-paced, diverse work environment

Qualifications

• 2 to 3 years of experience with Windows Servers, Vmware Vsphere, and Cloud foundations.
• Hands-on experience to configure enterprise and multi-cloud infrastructure.
• Excellent communication and interpersonal skills required.

Responsibilities

• Support infrastructure technologies and implement network infrastructure.
• Maintain security policies and automate systems for efficiency.
• Provide 3rd level support and participate in on-call duties.

Skills

Windows Servers

Vmware Vsphere

Cloud Automation

Problem Solving

Interpersonal Skills

Networking

Job description

Job Category: Cloud and Systems Infrastructure

Requisition Number: SPECI002547

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• Full-Time
• Remote

Locations

Showing 1 location

Canada

Description

Location: Work from anywhere

The Cloud Infrastructure and Operation Team requires an experienced Specialist, Infrastructure who will be reporting to the Manager of Cloud Infrastructure Services.

Here’s what we do and why we do it

We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: www.sherweb.com/about/ .

Here's how you will contribute to the success of the company

• Support infrastructure technologies and services, following operational and security best practices.
• Implement network infrastructure including all LAN/WAN equipment, server infrastructure (including software and services) and storage in a hybrid-cloud environment.
• Maintain the security, backup, and recovery strategies.
• Automate systems to improve efficiency and lower the human intervention time.
• Monitor and enhance the capacity and performance of the Sherweb infrastructure.
• Create and/or maintain documentation which includes build books, operating and maintenance procedures.
• Interact professionally with all levels of staff with your excellent communication and interpersonal skills.
• Provide 3rd level support, liaise with vendors and other IT personnel for problem resolution.
• Participate in rotational on-call duty and perform maintenance work outside of normal business hours.
• (ASSET) Travel to remote sites throughout Quebec as required.

Here's what you need to have and master to get the job

• 2 to 3 years of demonstrated working experience and knowledge in:
  • Windows Servers and related services including AD, GPO, DHCP, DNS, Hyper-V, Microsoft System Center, Microsoft 365
  • Vmware Vsphere 8 (and beyond) and related software: vCloud Director, NSX-T, Aria Logs and Aria Operations
  • Veeam Cloud Connect, Veeam Backup & Replication
  • Cloud foundational components such as identity and access management (IAM), software defined networking, security, governance, and compliance
  • LAN/WAN technology and protocols, including routers, switches, firewalls, and proxy servers
  • Blade servers, SAN, and Fiber Channel switches
• Hands-on experience to configure, test, and deploy enterprise and multi-cloud infrastructure.
• Proven scripting experience for automating repetitive manual operations.
• Technical experience in a major public cloud platform using Infrastructure-as-Code, with Microsoft Azure experience being a plus.
• Experience in cloud automation, orchestration, and monitoring tools and techniques.
• DevOps experience is a definite asset.
• Intermediate to advanced knowledge in cybersecurity.
• Solid understanding of product management, agile principles, and development methodologies.
• Exceptionally strong problem-solving skills to research, recommend, pilot, and implement solutions.
• Sense of urgency for resolving issues.
• Excellent communications and interpersonal skills and the ability to interact professionally with all levels of staff, business partners, and vendors.
• Flexible self-starter with ability to reprioritize work to adjust to needs of the team.
• Ability to provide support on a flexible schedule when needed.
• Current certification in related technologies would be a definite asset.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds

A flexible total compensation offer

• A base salary ranging between 61 110$ and 87 300$ yearly
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund options
• A monthly home internet allowance

Considerable growth opportunities

• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.