Specialist, Identity and Access Management - Information Technologies

University of Calgary; Calgary; On-site; CAD 85,000 - 120,000; Full time

Job summary

The University of Calgary’s Information Technologies is seeking a Full-time Limited Term Specialist, Identity and Access Management for approximately 21 months. You will plan, deploy and maintain IAM services both on-premises and in the cloud, ensuring secure access for students, staff and researchers across university systems.

Reporting to the Manager, Identity and Messaging, you will lead technical projects, provide consultation to IT units and partners, implement automation, and stay current

Qualifications

• Bachelor degree in CS/Engineering/IS or equivalent.
• 3–5 years IAM experience.
• Certifications: Entra ID, MIM, AD, OpenLDAP.
• Knowledge of PowerShell, C#, .NET, and Java.
• ITIL v Foundation certification preferred.

Responsibilities

• Provide support for federated identity systems and directory services.
• Lead IAM project activities and roadmaps.
• Coordinate with IT units and external partners.
• Identify opportunities for automation and process improvement.
• Ensure timely incident and problem communications.

Skills

IAM knowledge

Problem solving

Communication skills

Teamwork

Education

Bachelor degree in CS/Engineering/IS (or equivalent)

Tools

Entra ID

Active Directory

OpenLDAP

Microsoft Identity Manager

Job description

Description

The Information Technologies is currently seeking a Full-time Limited Term Specialist, Identity and Access Management for approximately 21 months.

The University of Calgary is Canada's leading next-generation university a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation's most enterprising city, the university is making tremendous progress on its Ahead of Tomorrow strategy grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. Ranked as the top young university in Canada and North America, the University of Calgary inspires and supports discovery, creativity, and innovation across all disciplines.

As an integral function within the Digital Transformation and Technology portfolio, the Information Technologies (IT) organization is a key stakeholder and contributor. Information Technologies (IT) provides computing, network, and media services in support of learning, teaching, research, and administration at the University of Calgary. Critical to the technology strategy is an understanding that technology has a dual responsibility within the academy; meeting the expectation that technology is available, reliable, and ubiquitous and that technology must enable an environment of learning and discovery by supporting the teaching and research communities. For more information, visit https://it.ucalgary.ca/

Reporting to the Manager, Identity and Messaging, this position provides a technical role in leading the planning, design, deployment and maintenance of on-premises and cloud-based services that spans across Identity and Access Management (IAM).

These technologies and services are critical to the ongoing operation of the University IT infrastructure and are available 24 hours a day, seven days a week. The nature of the job requires the incumbent to work quickly and efficiently in high stress situations where errors can result in a high community impact. The job also requires some work to be performed outside normal business hours.

The position works 35 hours per week. The position requires working closely with IT staff as well as other University stakeholders. The position is required to represent and advocate on behalf of stakeholders in Research, Teaching and Learning, and Administration when dealing with outside vendors and suppliers. The position is expected to run and manage technical projects. The position is subject to high stress as it requires balancing multiple priorities, and the impact of error can be campus-wide.

Operational support

• Provide support to federated identity systems that include Entra ID, Shibboleth IdP and Central Authentication Service.
• Provide support to directory services that includes Active Directory and OpenLDAP.
• Provide support to IAM systems that includes account life cycle management and compliance management through Microsoft Identity Manager.
• Make recommendations regarding the establishment of policies and procedures for the proper use of identity technologies.
• Identify opportunities for automation and assist with implementation.
• Perform strategic and tactical planning and develop roadmaps for cloud-based technologies ensuring that they are technically aligned with the organization strategic direction, values and professional standards.
• Act as technical resources for client issues related to identity.
• Ensure status updates of incidents and problems are communicated to the business.
• Act as a technical resource for larger project work involving identity.
• Keep abreast of best practices in the identity and access management.
• Ensure that Service Definitions are properly written and maintained.
• Ensure that quick and efficient response can be provided for service failures at any time of day, night or weekend.
• Collect statistics and report on key performance indicators.
• Act as a resource on cloud infrastructure operations to other members in the Identity and Messaging team.

Project implementation

• Act as a technical resource for projects in the identity and access management areas.
• Ensure leadership team are kept informed of activities, issues and progress with projects.

Technical consultation and communication to IT units and IT partners

• Coordinate projects and provide technical support to IT units and IT partners
• Maintain current and timely communication across other IT units and IT partners on matters of mutual interest and importance.

Research new and emerging technologies

• Stay current with the best practices in other post-secondary education organizations and the industry
• Devise, maintain and enforce appropriate technical standards.

Qualifications / Requirements:

• Bachelor Degree required preferably in Computer Science, Electronic Engineering, Information Systems, or an equivalent combination of education, skills, and experience. Having 3-5 years of experience in Identity and Access Management (IAM) would be an asset.
• Assets:
  • Professional training and/or certification in Entra ID, Microsoft Identity Manager, Active Directory, and OpenLDAP.
  • Knowledge of PowerShell, c# .net, and Java development.
  • Foundation certification of ITIL v
• 3-5 years of corporate experience with:
  • Microsoft Entra ID
  • Active Directory
  • OpenLDAP server
  • Microsoft Identity Manager
• Excellent verbal and written communication skills.
• Strong problem solving and analytical skills, self-motivated, ability to work with minimal supervision and as part of a team.
• A strong sense of responsibility and initiative.
• Knowledge of the structure and organization of the University.

Application Deadline: September 15, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Salaries Job Family, Phase 3.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding diversity EDI at UCalgary can be sent to the Office of Institutional Commitments ([e-mail]) and requests for accommodations can be sent to People & Culture ([e-mail]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.