Specialist, Human Resources - Canada

LVMH Group; Toronto; Hybrid; CAD 80,000 - 90,000; Full time

Job summary

Tiffany & Co. Canada is seeking a thoughtful Human Resources Specialist to partner with retail teams and HR leadership, delivering day-to-day HR support and driving people programs across the market.

You will manage benefits, leaves, payroll collaboration, onboarding, and talent acquisition for Canada, with a focus on DEIB, employee experience, and accurate HR data in a matrixed organization.

Qualifications

• Minimum 2 years of experience in a similar role, ideally within the luxury retail sector.
• Excellent communication and interpersonal skills to partner with stakeholders at all levels.
• Hands-on experience with Canadian payroll, benefits administration, workplace accommodations, and disability case management.
• Strong analytical and problem-solving skills with the ability to interpret HR data.
• Demonstrated ability to handle sensitive information with the utmost confidentiality and discretion.
• Curiosity, accountability and resilience, with an exceptional drive and motivation to learn, deliver high-quality work and grow from feedback.
• Excellent attention to detail, time management, and accountability for deliverables.
• Advanced proficiency in MS Office Suite and expertise with Teams, Excel, and PowerPoint.
• A college/university degree.
• Proven experience executing employee lifecycle processes (onboarding, recruitment, leave management, performance management, and offboarding).
• Experience working effectively in a matrixed organization, collaborating across HR COEs, regional teams and global partners.
• CPHR, CHRP or CHRL designation
• Fluent in French language

Responsibilities

• Serve as a trusted HR contact for benefits, policies, leaves, and inquiries.
• Lead employee engagement and DEIB initiatives across the market.
• Oversee benefits, leaves, and disability administration with proactive communication.
• Participate in Health & Safety meetings and workers’ compensation claims.
• Support return-to-work and reintegration plans after leaves.
• Partner with Payroll on pay exceptions and escalated payroll issues.
• Maintain headcount records, organizational charts and HR trackers; analyze HR metrics.
• Facilitate onboarding for retail leadership and corporate roles.
• Support internal people communications aligned with Canada and North America standards.
• Develop HR tools to support leaders and department effectiveness.
• Provide general HR administration, including invoicing and project support.

Skills

Communication skills

French language

Analytical and problem-solving

Attention to detail

Team collaboration

Discretion/confidentiality

MS Office

Teams

Excel

Education

College/University degree

CPHR/CHRP/CHRL designation

Tools

MS Office Suite

Teams

Excel

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.

It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.

As a Specialist, Human Resources - Canada you will work closely with our retail teams and HR leadership to support the day-to-day needs of the business while helping bring key people programs to life across the market. This is a hands-on, action-oriented role with the opportunity to make a meaningful impact through strong execution, thoughtful problem solving and a seamless employee experience. You will help drive core HR processes and initiatives, support employee engagement, and bring our culture to life while modeling our core belief, People Make the Difference, and our values: Be Creative & Innovative, Deliver Excellence, and Cultivate an Entrepreneurial Spirit.

Responsibilities

Human Resources

Serve as a trusted point of contact for the employee population, addressing benefits, policies, leaves, and other HR inquiries.

Lead the execution of employee engagement and DEIB initiatives across the market, bringing forward ideas and recommendations that support business and people priorities.

Oversee benefits, leaves, and disability administration, ensuring accurate tracking, timely follow-up and proactive communication with key stakeholders.

Participate in Health & Safety meetings and submit workers’ compensation claims.

Partner with HR and retail leadership to support seamless return-to-work and employee reintegration plans following leaves of absence.

Partner with Payroll on pay exceptions and support the resolution of escalated payroll issues.

Maintain headcount records, organizational charts and HR trackers. Analyze key HR metrics, including staffing, retention, turnover, exit interviews, and other information necessary and provide insights for talent discussions.

Facilitate onboarding activities for retail leadership and corporate roles.

Support internal people communications, ensuring alignment with Canada and North America standards and messaging.

Develop HR tools and resources to support leaders and improve department effectiveness.

Provide general HR administration, including invoice processing, project support and departmental initiatives.

Talent Acquisition

• Full-cycle recruitment for retail positions across Canada, including candidate sourcing, interviewing, offer presentation and providing a positive candidate experience.
• Support Talent Acquisition activities including scheduling interviews, coordinating offer presentation, and managing candidate communications.
• Lead or support Talent Acquisition special projects including career fairs, hiring events, and seasonal recruitment
• Own key recruitment administration, including maintaining the Recruitment Activity Tracker and overseeing the Tiffany Referral Program.

Experience

Required:

• Minimum 2 years of experience in a similar role, ideally within the luxury retail sector
• Excellent communication and interpersonal skills to partner with stakeholders at all levels.
• Hands-on experience with Canadian payroll, benefits administration, workplace accommodations, and disability case management.
• Strong analytical and problem-solving skills with the ability to interpret HR data
• Demonstrated ability to handle sensitive information with the utmost confidentiality and discretion.
• Curiosity, accountability and resilience, with an exceptional drive and motivation to learn, deliver high-quality work and grow from feedback
• Excellent attention to detail, time management, and accountability for deliverables
• Advanced proficiency in MS Office Suite and expertise with Teams, Excel, and PowerPoint.
• A college/university degree.
• Proven experience executing employee lifecycle processes (onboarding, recruitment, leave management, performance management, and offboarding)
• Experience working effectively in a matrixed organization, collaborating across HR COEs, regional teams and global partners.
• CPHR, CHRP or CHRL designation
• Fluent in French language

DEIB Statement and Benefits

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.

We believe reaching your full potential requires a solid foundation, and your well-being is a centralpillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, retirement plans with company match, paid time off, alongside other meaningful employee offerings.

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us [e-mail] to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.

The hiring range for this position ranges from $79,800 and $90,000. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.