Specialist, Employee Relations

Canada-Mortgage-and-Housing-Corporation-; Ottawa; Hybrid; CAD 87,000 - 109,000; Full time

Benefits offered by this job

Annual Paid vacation

Annual performance incentive

Comprehensive group insurance plan

Training & mentoring programs

Indigenous accommodation where needed

Job summary

Canada Mortgage Housing Corporation is seeking a Bilingual Specialist, Employee Relations, to provide expert guidance to employees and leaders on workplace matters. You will develop policies, ensure ethical compliance, and support the bargaining process in a collaborative team.

You will promote fair treatment and a productive work environment while utilizing your bilingual skills in French and English. The role is hybrid with some in-office presence and includes a strong focus on employee

Qualifications

• Undergraduate degree in human resources management, business administration, industrial relations or related field.
• Minimum five years of experience in HR management and employee relations policies.
• Strong knowledge of HR policies, practices and systems.
• Working knowledge of federal employment law and regulations.
• Experience in facilitation, mediation and conflict resolution with coaching skills.
• Bilingual in French and English with strong written and verbal communication.

Responsibilities

• Provide expert advice and guidance to employees and leaders on employee relations.
• Develop and advise on Employee Relations policies and services.
• Ensure compliance with CMHC Code of Ethics and Conflict of Interest.
• Promote fair treatment and productive work environment.
• Conduct investigations and prepare reports with remedial actions.
• Support collective bargaining and negotiation processes.

Skills

Bilingual EN/FR

Negotiation

Coaching

Mediation

Interpersonal skills

Education

Undergrad degree in HR/IR

Tools

MS Office

Case management

Job description

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Office Location:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement:Limited

Language Skill Levels (Read/Write/Speak):CCC

Security Requirement: Reliability Status

Salary:Our salaries generally range from $86816.59to $108520.74and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the People and Culture team, in the Bilingual Specialist, Employee Relations position. In this role, you will provide expert advice, coaching and guidance to employees, people leaders and HR Business Partners to resolve human relations and work-related situations. You will plan, develop, implement and advise on Employee Relations policies, programs and services, as well as ensure compliance with CMHC's Code of Ethics and Business Conduct and Conflict of Interest Policy. You will also promote and ensure fair and equitable treatment of all employees and a productive work environment, consistent with CMHC values.

What you will do:

• Ensure compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs.
• Research, advise, analyze and coach people leaders, HR colleagues and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action, acting as a facilitator or mediator in discussions designed to address interpersonal or work-related conflicts.
• Act as subject matter expert and point of escalation on complex human resources management and employee relations issues.
• Develop and deliver communications, training and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies and services.
• Conduct fact findings and/or investigations into events surrounding workplace issues or complaints, as well as prepare reports of findings and recommend remedial actions.
• Receive and process notices of occurrences of workplace harassment and violence or other misconduct.
• Research, analyze and prepare comprehensive analyses, briefings and/or responses to complaints filed with the Canadian Human Rights Commission, unions (i.e., grievances).
• Support the collective bargaining process and negotiations, including the implementation of new collective agreements.

What you should have:

• An undergraduate degree, preferably in human resources management, business administration, industrial relations or other related fields.
• A minimum of five (5) years’ experience and understanding in human resources management and employee relations policies, practices, theories, concepts and systems. An equivalent of education and experience will be considered.
• Extensive knowledge and understanding of human resources management and employee relations policies, practices, theories, concepts, and systems.
• A working knowledge and understanding of federal employment law and regulations, relevant legislative issues, industry trends and practices.
• Experience in facilitation, mediation and conflict resolution with excellent consulting and interpersonal skills (strong negotiation, influencing and coaching skills).
• Demonstrated advanced written and oral communication skills in both official languages (French and English).
• A demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.

Posting closing date: Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!