Specialist, eHealth Clinical Education and Training

First Nations Health Authority; Vancouver; Hybrid; CAD 91,000 - 123,000; Full time

Benefits offered by this job

Pension plan

Vacation and personal days

Public holidays

Health benefits

Job summary

First Nations Health Authority in the Metro Vancouver area is seeking a Specialist, eHealth Clinical Education and Training to develop and deliver education programs for First Nations communities and providers.

You will coach healthcare staff, advance eHealth adoption, and collaborate with the Manager of Clinical Adoption to implement EMRs, telehealth, and other digital health solutions, ensuring cultural safety and community engagement.

Qualifications

• Bachelor’s degree plus 5-7 years in eHealth, process improvement, change management, and group facilitation
• Current membership in relevant regulated professional organization (RN, RD, OT/PT) strongly preferred

Responsibilities

• Deliver and report on all eHealth training, education and development programs for First Nations communities and service providers
• Provide eHealth education, coaching and mentoring to healthcare staff within the organization and First Nations service providers
• Support clinical adoption and implement innovative eHealth education models
• Work under the Manager of Clinical Adoption to establish and integrate eHealth training

Skills

eHealth education

Change management

Group facilitation

Informatics

Coaching

Education

Bachelor’s degree in health sciences or related field

Professional organization membership

Tools

EMRs

Telehealth

Job description

FNHA Overview

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health‑and‑wellness partner with BC First Nations to support self‑determination and decision‑making to improve health outcomes.

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis. All interested First Nations, Inuit or Métis individuals are encouraged to apply. The First Nations Health Authority has a mandate to increase First Nations, Inuit or Métis representation in the workforce. Applicant skills, perspectives and lived experience may be matched for this role, or other opportunities within the FNHA.

FNHA is proud to have been named one of BC’s Top Employers for 2026. Learn more about why we were selected here.

Title

Specialist, eHealth Clinical Education and Training

Salary

$91,172 - $101,898 - $123,351 per year (pay range explained below)

Contract

Term until March 31, 2028

Hours

Mon‑Fri (core hours 9am‑3pm Mon‑Fri)

Location

Metro Vancouver Area (Hybrid working is an option in line with FNHA’s flex work policy).

About The Role

As a Specialist, eHealth Clinical Education and Training you will be working under the general direction of the Manager of Clinical Adoption, eHealth establishes, integrates and implements innovative models of eHealth education and training initiatives for First Nations communities. Delivers and reports on all eHealth training, education and development programs for First Nations communities and service providers. Provides eHealth education, coaching and mentoring to all health care staff within the organization, First Nations Service organizations and at the community level.

About You

To be successful in this role you will have/be;

Education

• Bachelor’s degree in health sciences or other related fields, plus 5-7 years of relevant work experience or equivalent combination of education, experience, and professional development in areas of eHealth, process improvement, change management, and group facilitation
• Current membership in relevant regulated professional organization/college (i.e., RN, RD, OT/PT,) and informatics experience strongly preferred

Experience

• Recent, relevant and significant experience working in a healthcare environment (usually acquired over a period of 5-7 years)
• Demonstrated experience with a healthcare information system
• Experience working with physicians and clinicians in relevant clinical setting (Primary Care Clinic)
• Experience in patient and community engagement in First Nation Communities.
• Experience in existing Regional Health Authority and First Nation community eHealth processes, workflows, referral patterns, program delivery methods, and IMIT systems and infrastructure
• Experience developing and implementing community-care and provider based clinical readiness and needs assessments
• Experience defining appropriate eHealth needs, mapping and matching appropriate services and technologies with community and provider needs
• Experience in developing and delivering education and training programs for eHealth technologies, including Electronic Medical Records (EMRs), telehealth, and other digital health solutions, with a focus on First Nations healthcare settings.
• Ability to design culturally relevant training materials, facilitate workshops, and support clinical adoption among healthcare providers while ensuring cultural safety and community engagement

Please Note

• This position includes 25% of travel time

Working at FNHA

As a member of the team, you will have access to a wide range of employee benefits, including:

Employee Benefits

• Municipal Pension plan with an employer contribution of 9.31%
• 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
• 5 cultural days per year for non-union First Nations, Inuit, or Métis employees
• Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
• And more!

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness, and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full-time equivalent hours.

Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements.

The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

Please refer to Job Specification section of the Job Description for more details.

Closing date

November 20, 2026 (at 23:59)