Specialist, Donor and Partner Relations

Ottawa Senators; Ottawa; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

The Ottawa Senators seek a passionate Donor and Partner Relations Specialist to manage donor relationships and oversee donor engagement initiatives. The role includes planning events, maintaining donor databases, and collaborating with various stakeholders to support the organization's mission. Ideal candidates will demonstrate strong communication skills, proficiency in CRM tools, and a commitment to community engagement.

Qualifications

• Proficient in CRM systems and donor relations.
• Experience managing events and contracts.
• Bilingual (English/French) is an asset.

Responsibilities

• Develop and manage donor stewardship plans.
• Organize donor stewardship events to enhance engagement.
• Maintain donor database accuracy and oversee funding reports.

Skills

Communication

Project Management

Relationship Management

Detail-oriented

Team Collaboration

Education

Experience in non-profit or charitable relations

Tools

CRM software

Microsoft Office Suite

Salesforce

Job description

SCF) is looking for an energetic, empathic, and passionate Donor and Partner Relations Specialist to join their team. The ideal candidate will be responsible for planning, creating, directing, and implementing a variety of donor engagement initiatives. This role involves managing relationships with donors, charitable gift recipients, and community partners to ensure sustained support and impactful contributions to the organization's mission.

Reporting directly to the President, Senators Community Foundation, the Foundation Specialist will be responsible for the following:

Key Responsibilities

Donor Relationship Management

• Develop and manage donor stewardship plan and implementation of stewardship activities through the SCF gifting communications strategy, including drafting gifting proposals, confirming donations with donors and charitable partners, and providing thank you letters to donors.
• Develop and maintain donor database and perform regular reviews to ensure accuracy using platforms such as Microsoft Suite, Canada Helps, and CRM software. Knowledge of Salesforce is an asset.
• Develop proposals and manage contracts for donor agreements to ensure compliance with terms and conditions.
• Develop best practices and deploy the Gift in Kind strategy to optimize non-monetary contributions supporting community initiatives.
• Create and compile annual funding reports to showcase the organization's achievements and financial health.
• Familiarize with community causes, SCF positioning, and key messages of fundraising priorities.
• Manage relationships with donors, charitable gift recipients, and community partners to ensure effective collaboration with stakeholders.
• Oversee SCF activations and logistics in the community, such as the Equipment for Kids program, visits to CHEO, breakfast programs, Snowsuit Fund, etc., involving senior leadership, board members, and community partners.
• Organize and manage donor stewardship events to enhance engagement and retain/incentivize donors and partners.
• Provide support at events related to signature or third-party initiatives.
• Represent the organization at internal and external events.
• Collaborate with Finance to record, receipt, and acknowledge donations and distributions to charity partners.
• Manage pledge collections, donor relations, and gift activity reports via CRM tools like Salesforce.
• Maintain confidentiality and demonstrate professionalism when handling donor information.
• Work collaboratively across departments to ensure accurate reporting and budgeting.

Qualifications

• Experience in non-profit, donor, or charitable relations.
• Experience in building and managing donor relationships, organizing events, managing contracts, and tracking donor activity through CRM systems.
• Excellent communication skills across written, verbal, and digital formats; proficiency with graphic design tools like Canva is a plus.
• Ability to manage multiple projects in a high-volume, fast-paced environment with attention to detail.
• Strong independent work skills and ability to collaborate in team settings.
• Proficient in Microsoft Office Suite.
• Flexible hours with occasional evenings and weekends.
• Bilingual (English/French) is an asset.

Working Conditions

• Full-time position.
• Occasional evening and weekend work.
• Hybrid work environment (office and remote).

We thank all applicants; only those selected for an interview will be contacted. Applications will be kept on file for six months for future opportunities. Senators Sports & Entertainment supports Ontario Regulation 191/11 - Integrated Accessibility Standards and provides accommodations for applicants with disabilities upon request. Please inform Human Resources if accommodations are needed.