Specialist Designated Beauty Advisor - Valmont

BROBSTON GROUP; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Specialist Designated Beauty Advisor, where you will foster deep relationships with customers and drive sales in a luxury retail environment. This role offers the opportunity to showcase your expertise in beauty products while exceeding personal and brand sales targets. You will be instrumental in creating memorable customer experiences, ensuring satisfaction, and building loyalty. If you thrive in a fast-paced setting and are passionate about beauty and sales, this position is perfect for you. Become a key player in a vibrant retail space and make a significant impact on customer engagement and brand success.

Qualifications

• Proven ability to exceed sales targets in a luxury retail environment.
• Minimum of two years' experience in a commission-based sales role.

Responsibilities

• Deliver extraordinary service and exceed sales and service goals.
• Build a loyal client base and maintain relationships with vendors.
• Drive brand sales through marketing opportunities and events.

Skills

Sales Target Achievement

Customer Relationship Management

Product Knowledge

Team Collaboration

Problem Solving

Education

High School Diploma

Job description

Summary

As a Specialist Designated Beauty Advisor at Holt Renfrew, you will develop deep, long-lasting relationships with customers, leading to increased sales, service, and loyalty. You will be responsible for achieving sales targets for your assigned brand, with compensation tied to personal sales and brand volume targets.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying marketing opportunities and executing events.
• Attend educational sessions including product knowledge and seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients regarding events, merchandise requests, and follow-ups.
• Resolve customer service issues and partner with management on complex issues.
• Comply with Health & Safety policies.

Requirements

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative and team-oriented.
• Able to work in a fast-paced environment with minimal supervision.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of two years' experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, self-confident, and self-motivated.