Specialist, Designated Beauty Advisor (DBA) - 11SKIN/Bioeffect

Holt, Renfrew & Co.; Toronto; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in luxury retail seeks a Specialist, Designated Beauty Advisor to foster deep customer relationships and drive brand sales. In this dynamic role, you'll provide exceptional service, exceed sales targets, and collaborate with a team in a fast-paced environment. The ideal candidate will have a passion for beauty products, proven sales experience, and the ability to work a flexible schedule. Join a company committed to diversity and inclusion, where your contributions will help shape the future of luxury retail. This is an exciting opportunity to grow in a supportive and inspiring environment.

Benefits

Generous Employee Discount

Health & Dental Benefits

Tuition Assistance

Continuous Learning and Development

Pension Plan

Qualifications

• Minimum of two years’ experience in a commission-based sales environment.
• Proven ability to exceed sales targets in a retail setting.

Responsibilities

• Deliver extraordinary service to all customers and exceed sales goals.
• Build and maintain a loyal client base through exceptional service.
• Drive brand sales and communicate marketing opportunities to management.

Skills

Sales Target Achievement

Customer Relationship Management

Bilingual (French and English)

Team Collaboration

Flexibility in Work Schedule

Education

High School Diploma

Job description

Specialist, Designated Beauty Advisor (DBA) - 11SKIN/Bioeffect page is loaded

Specialist, Designated Beauty Advisor (DBA) - 11SKIN/Bioeffect

Apply locations 3401 Dufferin St., Toronto, ON time type Full time posted on Posted 2 Days Ago time left to apply End Date: May 27, 2025 (26 days left to apply) job requisition id R2000350733

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand.

Specific responsibilities include (but are not limited to) the following:

• Consistently deliver extraordinary service to all customers
• Exceed all sales and service personal goals and targets
• Exceed all sales and service brand goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Share expert level of product knowledge with entire store selling team
• Maintain solid relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Comply with all Health & Safety policies and requirements
• Perform other duties, as assigned

The ideal candidate:

• High school diploma
• Proven ability to exceed sales targets
• Highly collaborative; working with and through others in a team-oriented environment
• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
• Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
• Minimum of two or more years’ experience in a commission-based sales environment
• Prior retail sales experience as a product specialist in a luxury environment preferred
• Entrepreneurial, competitive, self-confident, and self-motivated
• Fully bilingual in French and English

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Similar Jobs (2)

Specialist, Designated Beauty Advisor (DBA) - Victoria Beckham

locations 3401 Dufferin St., Toronto, ON time type Full time posted on Posted 30+ Days Ago time left to apply End Date: May 30, 2025 (29 days left to apply)

Beauty Advisor

locations 3401 Dufferin St., Toronto, ON time type Full time posted on Posted 30+ Days Ago