Specialist, Communication (12 Months Contract)

Definity Financial Corporation; Toronto; Hybrid; CAD 59,000 - 109,000; Full time

Job summary

Definity is seeking a Specialist, Communication to join our Enterprise Communication team in Toronto on a 12-month contract. You will partner with business units to develop and execute communication plans that inform, educate, and inspire action across the enterprise.

The role requires strong writing, project management, and the ability to translate complex information into employee-facing messages. You will collaborate with leaders, HR partners, and project teams in a fast-paced environment.

Qualifications

• 3-5 years of experience in internal or corporate communications.
• Exceptional writing, editing, and storytelling skills.
• Ability to translate complex information into employee-focused messages.
• Strong planning, project management, and organizational skills.
• Ability to build relationships with stakeholders across functions.
• Experience analyzing communication metrics.
• Proficiency with Microsoft 365 apps (Teams, SharePoint, Outlook, PowerPoint, Word).
• Self-motivated, proactive, and customer-focused.

Responsibilities

• Assess needs with assigned business units and identify opportunities to engage employees.
• Write, edit, and proofread clear internal content for email, intranet, presentations, newsletters, and leadership communications.
• Translate complex business information into employee-focused messages that drive understanding and action.
• Provide communications guidance on messaging, timing, channels, and best practices to stakeholders.
• Manage communication deliverables and timelines to ensure on-schedule execution.
• Build and maintain strong working relationships with leaders, subject matter experts, HR partners, and project teams.
• Monitor engagement metrics and provide insights to improve effectiveness.
• Support employee engagement, culture, change management, and enterprise communication initiatives.
• Ensure all communications align with corporate messaging, brand standards, and editorial guidelines.

Skills

Internal communications

Writing and editing

Project management

Stakeholder collaboration

Change management

Content strategy

Education

Bachelor's degree in Communications or related

Tools

Microsoft 365

Teams

SharePoint

Outlook

PowerPoint

Word

Job description

Specialist, Communication (12 Months Contract)

Toronto, ONT, Canada and 1 more

Definity is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada's leading and most innovative property and casualty insurers. We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here.

The Opportunity

Reporting to the Manager, Enterprise Communication within our Internal Communication team, this Communication Specialist is responsible for developing and executing communication plans that support key business units and enterprise priorities. The role partners closely with business leaders and subject matter experts to assess communication needs, identify opportunities to engage employees, and deliver strategic communications that inform, educate, and inspire action.

As a member of the Enterprise Communication team, this role develops and executes communication strategies and content that support business objectives, change initiatives, employee engagement, and operational priorities. The successful candidate is a strong writer, relationship builder, and project manager who can balance multiple priorities while working independently in a fast-paced environment.

What to Expect:

Partner with assigned business units to assess communication needs, understand business priorities, and identify opportunities to engage employees

• Write, edit, and proofread clear, engaging content for a variety of internal channels, including email, intranet, presentations, newsletters, and leadership communications
• Translate complex business information into employee-focused messaging that drives understanding and action
• Provide communications guidance and recommendations to business stakeholders on messaging, timing, channels, and communication best practices
• Manage communication deliverables and timelines, ensuring projects are executed effectively and on schedule
• Build and maintain strong working relationships with leaders, subject matter experts, Human Resources partners, and project teams
• Monitor communication performance and engagement metrics, providing insights and recommendations to improve effectiveness
• Support employee engagement, culture, change management, and enterprise communication initiatives through targeted communication activities
• Ensure all communications align with corporate messaging, brand standards, and editorial guidelines

This is a 12-month contract position, offering the opportunity to gain valuable experience while supporting a dynamic team.

What you Bring:

• University degree or college diploma in Communications, Public Relations, Journalism, Marketing, English, or a related discipline
• 3-5 years of experience in internal communications, corporate communications, employee communications, or a related field
• Demonstrated experience developing and executing communication plans in a corporate environment
• Exceptional writing, editing, proofreading, and storytelling skills, with the ability to tailor messages to different audiences
• Strong communication planning, project management, and organizational skills, with the ability to manage multiple priorities and deadlines
• Experience building effective working relationships and collaborating with stakeholders across various functions and levels of the organization
• Ability to assess business needs, analyze audiences, and recommend appropriate communication strategies and tactics
• Strong analytical skills, including the ability to interpret communication metrics and identify opportunities for improvement
• Proficiency with Microsoft 365 applications, including Teams, SharePoint, Outlook, PowerPoint, and Word
• Self-motivated, proactive, and adaptable, with strong business acumen and a customer-focused approach

Salary Range:$59,300 - $109,200

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references).