Specialist, Claims- Property

Definity; Calgary; On-site; CAD 54,000 - 101,000; Full time

Job summary

A leading insurance company is seeking a skilled Claims Adjuster to manage complex property losses. This role involves investigating claims, negotiating settlements, and ensuring compliance with policies. The ideal candidate will have over 10 years of experience, strong analytical skills, and a relevant degree. Join a diverse and inclusive team that values equity and supports employee growth.

Benefits

Company share ownership program

Pension and savings programs with company-matched RRSP contributions

Paid volunteer days and charitable donation matching

Educational resources, tuition assistance, and paid study leave

Support for gender affirmation and access to BIPOC counselors

Wellness and recognition programs

Product and service discounts

Qualifications

• 10+ years of experience handling commercial and personal property claims.
• Strong understanding of personal and commercial wordings.
• Atlantic Licensing is an asset.

Responsibilities

• Investigating, evaluating, and resolving large or complex property losses.
• Confirming policy coverage and maintaining detailed file records.
• Training junior adjusters as requested.

Skills

Organizational skills

Negotiation skills

Analytical skills

Interpersonal skills

Effective communication

Education

University degree or relevant college diploma

CIP/FCIP designation

Job description

In this role, you are responsible for investigating, evaluating, and resolving large or complex property losses, including losses of a suspicious nature, from start to finish.

What can you expect from this role?

• Investigating, evaluating, and resolving large or complex property losses, including losses of a suspicious nature, from start to finish, including settlement negotiations and first-party litigation.
• Confirming policy coverage by ensuring the facts of the claim fall within the scope of our claims policies.
• Maintaining detailed file records by entering pertinent data into the appropriate systems.
• Involving appropriate vendors within guidelines.
• Liaising with and involving SIU and SDQP teams when necessary.
• Processing claims payments within the level of authority after verifying claimants' entitlement.
• Identifying all subrogation and salvage opportunities.
• Training junior adjusters as requested during investigations.
• Handling other claims assignments or projects as required.

What do you bring to this role?

• Demonstrated organizational, negotiation, analytical, and interpersonal skills.
• Effective written and verbal communication skills.
• Professional, friendly, and courteous interactions with customers and co-workers.
• Ability to perform well in a busy environment and remain calm under pressure.
• Team player with adaptability to changing environments.
• 10+ years of experience handling commercial and personal property claims, with progression and competence on large, complex claims.
• Strong understanding of personal and commercial wordings.
• University degree or relevant college diploma (minimum two-year program) from a provincially recognized institution; CIP/FCIP designation is required.
• Atlantic Licensing is an asset.

Salary range is $54,000 - $100,800.

About Us

Interested in this role but don’t meet every requirement? We encourage you to apply! We value diverse backgrounds and perspectives to help us improve insurance. At Definity, inclusion, diversity, and equity are essential to our success.

What’s in it for you?

• Company share ownership program
• Pension and savings programs with company-matched RRSP contributions
• Paid volunteer days and charitable donation matching
• Educational resources, tuition assistance, and paid study leave
• Support for gender affirmation, access to BIPOC counselors, and programs for working parents
• Wellness and recognition programs
• Product and service discounts

Actual salary may vary based on location, skills, education, experience, and other factors. Eligible employees may participate in incentive plans based on performance.

Go ahead and expect a lot — you deserve it.

We promote an inclusive work environment that values diversity and accessibility. Please inform us if you require accommodations during the recruitment process.

Background checks

This role requires successful completion of background checks, including criminal and reference checks.

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