Specialist, Casualty Claims , Quebec

Definity Financial; Montreal; On-site; CAD 69,000 - 127,000; Full time

Job summary

A leading financial company seeks a Claims Adjuster to manage Bodily Injury and Physical Damage claims in Quebec. The role demands significant experience in claims leadership, requiring an AMF license and bilingual proficiency. Ideal candidates will have a strong background in both personal and commercial lines and be skilled in managing complex claims and providing support to colleagues.

Qualifications

• 8-10 years of claims leadership experience.
• At least 4 years in managing commercial general liability claims.
• Professional, courteous in interactions.

Responsibilities

• Investigate and adjust Bodily Injury and Physical Damage claims.
• Confirm coverage on policy and manage complex files.
• Participate in mediation, pre-trials, and provide technical support.

Skills

Claims Adjustment

Bilingual (English and French)

Coaching

Education

University degree or college diploma

CIP designation

Claims Adjustment license from AMF

Job description

Reporting to the team leader, Liability, Quebec Region, you will be accountable for investigating and adjusting Bodily Injury and Physical Damage claims. You will handle Personal and Commercial Property claims. You must have a valid Autorité des marchés financiers (AMF) license.

What can you expect in this role?

• Confirm coverage on policy.
• Investigate liability claims to identify fault and establish settlements.
• Ensure detailed processing of complex files in a claims system.
• Participate in mediation, pre-trials, and settlement initiatives.
• Handle claims directly with claimants or their legal representatives.
• Provide coaching and technical support on file handling to team members.
• Offer coaching and feedback to team members.

What do you bring to the role?

• University degree, college diploma, or CIP designation.
• A Claims Adjustment license from AMF to practice in Quebec, both in personal and commercial lines.
• 8-10 years of claims leadership experience.
• At least 4 years of experience in managing commercial general liability claims for both bodily injury and property damage, including participating in settlement pre-trial and arbitration.
• Professional, friendly, and courteous in all interactions.
• Bilingual (English and French).

High degree of proficiency with English and French required to service customers, both internal to the company and external, across Canada.

Salary Range: $69,000 - $127,000