Specialist, Capacity Access and Flow

Ontario Health; Ottawa; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

A provincial health agency in Ontario is seeking a Specialist for Capacity Access and Flow. The role involves collaboration, process innovation, and program support. Candidates should have a bachelor’s degree and 2-4 years of relevant experience, including excellent communication and organizational skills. Join us to make a significant impact in the health sector! This full-time position offers a hybrid work model and various benefits.

Benefits

Fully paid medical, dental, and vision coverage

Health care spending account

Defined benefit pension plan

Three personal and two float days annually

Three weeks’ vacation to start

Career development opportunities

Wellness program

Qualifications

• 2-4 years of related work experience is required.
• Experience in planning and solution development.
• Ability to compile comprehensive subject matter information.

Responsibilities

• Collaborate with Consultants to define deliverables.
• Establish and implement effective frameworks and standards.
• Develop processes and tools to drive efficiency.
• Translate needs into actionable solutions.
• Identify and manage risks related to projects.
• Monitor program execution through metrics.
• Create insightful reports for decision-making.
• Foster relationships with stakeholders.

Skills

Excellent oral and written communication skills

Superior attention to detail

Organizational skills

Microsoft Office proficiency

Team-oriented mindset

Education

Bachelor's degree in business administration, health administration, health informatics, or IT

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Specialist, Capacity Access and Flow page is loaded

Specialist, Capacity Access and Flow

Apply locations Ottawa, ON Belleville, ON Port Hope, ON Peterborough, ON Whitby, ON time type Full time posted on Posted Yesterday time left to apply End Date: August 8, 2025 (7 days left to apply) job requisition id R109156

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail] . Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail] . Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending or wellness spending account

• a p remium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• c areer development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• p articipation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Are you passionate about making a measurable impact and becoming the go-to expert in a specialized field? Join our team as a Specialist, where you will directly influence the success of key programs and operations within your area of expertise. This is your opportunity to leverage your knowledge and shape real-world outcomes in a dynamic environment.

Become a vital member of our team and shape the future in your area of expertise. If you are driven, detail-oriented, and ready to make a difference, we encourage you to apply.

Here is what you will be doing:

• Program/Operational Support: Collaborate closely with the Consultants and Leads to define the scope and deliverables for initiatives within your area. Provide critical input that directly influences strategic direction and execution.

• Framework & Methodology Development: Establish and implement effective frameworks, methodologies, and standards to elevate performance and ensure consistency within your domain.

• Process & Technology Innovation: Spearhead the development of practical processes, tools, templates, and technologies in alignment with the program or operational plan, driving efficiency and excellence.

• Solution Implementation: Translate program or operational needs into actionable solutions. Implement, monitor, and test recommendations to ensure objectives are met and issues are proactively addressed.

• Risk Management: Identify potential risks and escalate them to the Director. Propose thoughtful recommendations to overcome challenges and maintain project momentum.

• Compliance & Coordination: Work alongside the Director to manage operational processes and maintain strict adherence to established standards.

• Performance Assessment: Monitor and assess the progress of program delivery or operational execution through robust metrics, ensuring high standards are consistently achieved.

• Reporting: Create, draft, and present insightful reports that provide clarity and direction in your specialist area, supporting informed decision-making.

• Stakeholder Engagement: Foster effective relationships and clear communication with all relevant stakeholders to ensure alignment and shared success.

Here is what you will need to be successful:

Education and Experience

• Completion of a bachelor’s degree, major in business administration, health administration, health informatics, information technology, or recognized equivalent

• 2-4 years of related work experience is required

• Experience in conducting planning, solution development, and execution of program activities

• Experience in compiling subject matter information that is both comprehensive and easy to understand

Knowledge and Skills

• Excellent oral and written communication skills, including the ability to clearly and concisely articulate key messages that resonate with different stakeholders and audiences.

• Superior attention to detail, organization, and time management skills, with ability to prioritize and manage several tasks.

• Works collaboratively with others, supporting the needs and goals of the team, including taking on stretch assignments and/or providing coverage for colleagues.

• Experience with Microsoft Office tools including Outlook, PowerPoint, Excel and Word is required.

• Highly productive and motivated, capable of quality output and able to multitask and prioritize to meet timelines and manage competing priorities.

• Must be team-oriented, possess a positive attitude, and be committed to organizational health, culture, and values.

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#LI- RS1

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Location

East Region, Ontario (currently hybrid; subject to change)

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 4

External Application Deadline Date:

August 7, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA+ communities; trans and nonbinary individuals;and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.

Get in Touch

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

About Us

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers.