Specialist, Building Operations Centre

Bell; Montreal; Hybrid; CAD 65,000 - 95,000; Full time

Job summary

Bell is seeking a Specialist for their Building Operations Centre in Montreal. This role involves optimizing operational processes and managing building incidents while working collaboratively across teams. Candidates should have an engineering background and strong analytical skills. The position offers a hybrid work arrangement and a comprehensive benefits package.

Benefits

Comprehensive benefits package

35% discount on services

Flexible work hours

Qualifications

• Engineering degree or equivalent experience required.
• Strong case analysis and organizational skills.
• Ability to work independently and manage resources.

Responsibilities

• Assess and optimize operational processes.
• Manage building incidents and technician support.
• Monitor information on buildings and automation systems.

Skills

Analytical skills

Organizational skills

Communication skills

Networking knowledge

Education

Engineering bachelor's degree

Tools

MS Office

MS Power Platform

Job description

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Req Id: 423957

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Summary

Corporate groups provide best-practice services to support the business, including Finance, Legal & Regulatory, Brand Management, Corporate Services - including Human Resources, Communications, Real Estate, Security & Procurement & Valuable creation.

Key Responsibilities

• Learn about, assess and optimize or automate our operational processes.
• Prioritize, escalate and communicate building incidents, depending on the circumstances, by using good judgement to analyze and assess them.
• Provide support for the management of building incidents, which includes managing technicians and contractors.
• Manage and monitor information on buildings and building automation systems for Bell Canada’s portfolio.
• Work independently and make decisions without supervision.
• Acquire an overall understanding of the impact decisions have on costs.
• Plan when and how action should be taken.
  
  

Critical Qualifications

• Engineering bachelor’s degree (construction, mechanical, electrical, network engineering or in another building-related field) OR equivalent experience;
• Strong case analysis skills;
• Keen sense of responsibility;
• Excellent organizational skills;
• Must be able to resolve multiple potentially complex situations, and to prioritize and manage the required resources in order to minimize the impact on Bell’s services.
• Well-honed written and spoken communication skills, computer literacy and solid computer skills;
• Networking knowledge;
• Ability to work a rotating work schedule (24/7);
• In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
  
  

Preferred Qualifications

• High level of autonomy, and ability to make difficult decisions in situations that can involve a high level of stress;
• Consistent attention to detail and accuracy;
• Familiarity with cost estimates for parts and equipment;
• Ability to operate a building automation system;
• Ability to adapt to various technical and technological changes;
• Sound interpersonal skills and comfortable working with tenants, unionized employees, union representatives, tradespeople and managers; and
• Proactive, reactive and the ability to work with minimal supervision and instructions.
• Excellent command of MS Office and MS Power Platform;
  
  

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 06/04/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , QC , Montreal

Bell, one of Canada's Top 100 Employers.

423957

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting, Telecommunications, and Wireless Services

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