Special Services Part-Time - 7255 Cranbrook

The Home Depot Canada; Cranbrook; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading home improvement retailer as a Service Desk associate, where you will manage customer orders and ensure satisfaction through effective communication and coordination with various teams. Enjoy a supportive environment with benefits like health coverage, profit sharing, and career development opportunities.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Responsibilities

• Ensure timely and accurate delivery of products and services.
• Act as a liaison between customers and various stakeholders.
• Resolve issues and coordinate order-related activities.

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner

Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents

Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The pay range for this position is between $19.45 - $21.20