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An established industry player seeks a passionate Spa Therapist to join their world-class team. This role involves providing exceptional spa treatments, ensuring guest satisfaction, and maintaining high standards of cleanliness and safety. With a focus on creating memorable experiences, you'll thrive in a vibrant environment that values diversity and inclusion. Join a team dedicated to delivering hospitality from the heart and enjoy unique colleague privileges, including discounts on wellness journeys and travel rates at over 100 locations. Your Shangri-La awaits!
Create moments of joy that truly matter.
Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouveris your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city’s most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to holdbothacclaimed ratings.
Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.
Join our world-class team as we pioneer new horizons.Your Shangri-La awaits!
We are currently searching for an experiencedSpa Therapist to join our team on a full time basis.
JOB RESPONSIBLITIES INCLUDE:
Provides Spa treatments including: facials, body scrubs/wraps, manicures, pedicures, massage treatments in accordance with CHI, the Spa standards.
Ensure treatments are completed in a consistent manner and in the timeframe allocated, immediately handling any guest complaints, as required
Interacts with guests to maintain close contact, actively seeking feedback regarding the guest experience, treatments and services offered at the spa with a goal to build business through positive relationships with guests
Welcome and greet guests, updates records, completes consultations and provides refreshments, as required
Maintains the highest level of guest privacy and confidentiality
Completes Therapist administration at the end of each day including guest records, stock lists and communicating any important information
Successfully promote and sell all available services, products and therapies
Maintains impeccable standards of room and personal cleanliness, safety and hygiene
Monitors status of all equipment and notifies the Spa Manager if there are any maintenance or repair needs, promptly recording equipment issues in the log book and notifying maintenance personnel
Ensures assigned treatment rooms are fully stocked with professional products, restocking as required
Actively demonstrates teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility
Maintains excellent knowledge of all treatments provided in the spa, including products and treatment origins and keeps up-to-date on industry trends and luxury spa standards
Ensures compliance to all hotel policies, programs and core practices
Perform opening, closing and side duties of Chi Spa, as assigned
Undertake other ad hoc related responsibilities, as required
SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES
…we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver! Our Colleagues have access to the following:
ABOUT SHANGRI-LA HOTELS AND RESORTS
Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa. Our sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs.
CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.
Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.
Completion of an accredited esthetics or body work program is required
Previous work experience in a similar capacity with a luxury hotel spa is preferred
In-depth knowledge of international Spa treatments, procedures and operations is preferred
Ability to manage time effectively and adhere to a strict timeline of tasks
Flexibility in availability, preferably able to work on Friday, Saturday, Sunday and Monday
Current Serving It Right certification is required
Having an established, loyal clientele looking for a new higher level spa experience would be most helpful
$21.61 per hour + 15% commission + gratuities
Interested candidates are encouraged click the below link to apply directly, or to visit our career portal at https://tinyurl.com/SLVJOBS. Due to the volume of applicants, we will only contact those candidates we wish to pursue further. Shangri-La Vancouver will only consider candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit and valid Social Insurance Number. Shangri-La Vancouver is unable to sponsor international applicants. We thank all applicants for their time and interest in Shangri-La.