spa receptionist

Life SalonSpa Dartmouth; Dartmouth; On-site; CAD 30,000 - 40,000; Full time

Job summary

Life SalonSpa Dartmouth is seeking a customer service representative to greet clients and assist with scheduling appointments in a retail environment. The role requires effective communication skills and the ability to provide quality customer service. Candidates with prior experience are preferred, and both public transportation and personal transport options are available.

Qualifications

• Experience an asset.
• Own transportation preferred.

Responsibilities

• Greet people and direct them to service areas.
• Schedule and confirm appointments.
• Provide customer service and assist with payments.

Skills

Customer service

Communication

Job description

• Experience : Experience an asset

Work setting

• Urban area
• Retail / wholesale establishment / distribution centre

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service

Computer and technology knowledge

• Electronic mail

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities