spa receptionist

Hôtel & Spa Le Germain Charlevoix; Baie-Saint-Paul; On-site; CAD 30,000 - 40,000; Full time

Job summary

A luxury hotel and spa in Baie-Saint-Paul is seeking a Spa Receptionist to provide excellent customer service and manage front desk operations. Responsibilities include greeting guests, handling inquiries, scheduling appointments, and maintaining records. Ideal candidates should have efficient interpersonal skills, reliability, and the ability to multitask. Experience is beneficial, and candidates must be eligible to work in Canada.

Qualifications

• Experience an asset.
• Legally able to work in Canada.
• Reside in proximity to the advertised location.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Answer telephone and relay telephone calls and messages.
• Provide customer service.

Skills

Efficient interpersonal skills

Reliability

Team player

Ability to multitask

Maturity

Job description

• Experience: Experience an asset

Work setting

• Hotel, motel, resort
• Spa

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Personal suitability

• Efficient interpersonal skills
• Reliability
• Team player
• Ability to multitask
• Maturity
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

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