spa manager

BEAUTYFLY INC; Town of Cochrane; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic individual to oversee daily operations in a vibrant beauty shop. This role involves managing staff, addressing customer concerns, and ensuring smooth operational flow. If you have a passion for aesthetics and a knack for leadership, this is a fantastic opportunity to make a significant impact in a growing business. Join a team that values creativity and customer satisfaction, and help shape the future of beauty services in your community.

Qualifications

• Experience in managing operations in a beauty or spa setting is preferred.
• Strong customer service skills and ability to handle complaints.

Responsibilities

• Direct and control daily operations of the beauty shop.
• Plan and organize daily operations and manage staff.
• Evaluate and address customer complaints or concerns.

Skills

Management Skills

Customer Service

Budgeting

Staff Training

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Beauty shop or aesthetic service
• Spa

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

Work conditions and physical capabilities

• Combination of sitting, standing, walking