spa manager

Nancy Nails & Spa; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading spa in the area is seeking a skilled manager to oversee daily operations, ensuring exceptional client service. The ideal candidate will have 3-5 years of experience, a secondary school certificate, and strong interpersonal skills. Responsibilities include hiring, training, and managing staff, as well as addressing client complaints. This on-site role requires attention to detail and the ability to thrive in a fast-paced environment.

Qualifications

• 3 years to less than 5 years of experience in management or operations at a spa.
• Proven ability to plan and organize daily operations effectively.

Responsibilities

• Direct and control daily operations at the spa.
• Evaluate and plan daily operations to meet client needs.
• Establish policies and procedures for staff management.

Skills

Client focus

Attention to detail

Efficient interpersonal skills

Flexibility

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 3 years to less than 5 years

Work location: On site. Work must be completed at the physical location. There is no option to work remotely.

Work setting: Spa

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Hire, train and supervise staff
• Address customers\' complaints or concerns

Supervision

• 3-4 people

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Team player