spa director

Kingfisher Pacific Resort & Spa; Courtenay; On-site; CAD 50,000 - 70,000; Full time

Job summary

A premier resort and spa is seeking a dedicated individual to manage daily operations. The successful candidate will oversee staff of over 20, ensuring seamless operations in a vibrant tourism setting. This role demands strong leadership skills, a client-focused approach, and the ability to implement effective policies. A commitment to detail and excellent communication will be essential for success in this dynamic environment.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Free parking available

On-site amenities

Paid time off (volunteering or personal days)

Team building opportunities

Parking available

Qualifications

• 3 years to less than 5 years experience required.
• Ability to manage over 20 staff.
• Bondable and able to pass a criminal record check.

Responsibilities

• Direct and control daily operations in a tourism environment.
• Plan and organize budget and inventory.
• Hire, train, and supervise a large staff.

Skills

Attention to detail

Client focus

Team player

Excellent oral communication

Excellent written communication

Organized

Judgement

Reliable

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Tourism/travel services
• Spa
  
  

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations
  
  

Supervision

• More than 20 people
  
  

Additional information

Security and safety

• Bondable
• Criminal record check
  
  

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
  
  

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
  
  

Other Benefits

• Free parking available
• On-site amenities
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available