Spa Associate

Hand & Stone Massage and Facial Spa Canada; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

At Hand & Stone, Spa Associates are integral to our team's success, ensuring clients feel welcomed and informed. This position involves appointment booking, administration, and promoting spa services. Enjoy a supportive team atmosphere, flexible scheduling, and competitive compensation with opportunities for growth and commissions.

Benefits

Competitive pay structure inclusive of commissions & bonuses

Flexible schedules to fit your life

Health & Dental benefits available for full-time employees

In-depth orientation and follow-up in-house training

Qualifications

• Excellent personal appearance.
• Punctual and reliable.
• Clear and concise verbal and written communication skills.

Responsibilities

• Warmly welcome clients upon arrival and on the telephone.
• Check in clients through booking system.
• Promote health/wellness benefits of massage and skin care.

Skills

Communication

Customer Service

Multitasking

Tools

Microsoft Office

Spa Soft

Job description

The Spa Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.

RESPONSIBILITIES

• Warmly welcome clients upon arrival and on the telephone
• Check in clients through booking system
• Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
• Promote health / wellness benefits of massage and skin care
• Follow proper filing procedures / file maintenance
• Maintain a professional and clean work environment and appearance
• Various other duties
  
  

QUALIFICATIONS

• Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
• Excellent personal appearance
• Clear and concise verbal and written communication skills
• Punctual and reliable

BENEFITS & PERKS

• Competitive pay structure inclusive of commissions & bonuses
• Flexible schedules to fit your life
• Uplifting team atmosphere
• Health & Dental benefits available for full-time employees

Hand & Stone is dedicated to providing quality client-centered care. We understand that our clients receive the best client-centered care when our employees are well cared for in return. That's whyIt Makes a Difference Who You Work For!

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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85 Laird Dr 2nd Floor, Unit 202

85 Laird Dr 2nd Floor, Unit 202, East York, ON M4G 3T8, Canada

Get directions to this location on Google Maps.

Hand & Stone Spa can fulfill your career needs!

Come to work every day in a calm, peaceful, & serene atmosphere to help your clients achieve the results they are looking for.

Let us take care of the rest!

We provide:

Competitive pay structure inclusive of commissions & bonuses

Steady clientele

Flexible schedules to fit your life

In-depth orientation and follow-up in-house training (approved for CEU’s)

All supplies provided – just show up!

Spacious, well-stocked treatment rooms with state-of-the-art equipment

Uplifting team atmosphere

Hand & Stone is hands down the best place I have worked at since becoming an RMT. The environment is stress free, the hours are flexible and the team is like a second family to me. Not to mention the membership based services provide a steady flow of clients. So happy to be part of the Hand & Stone team!