SOS ADMINISTRATION COORDINATOR

District 69 Society of Organized Services; Parksville; On-site; CAD 42,000 - 54,000; Full time

Job summary

District 69 Society of Organized Services in Parksville, BC seeks a dedicated Administration Coordinator to support day-to-day operations at our on-site office. You will handle correspondence, records, scheduling, and assist program staff with documentation and reporting.

The role includes greeting visitors, delivering friendly customer service to community members and volunteers, and coordinating front desk duties. Basic finance tasks may be involved, with a focus on reliability and privacy.

Qualifications

• Strong communication, both verbal and written, with diverse community interaction.
• Proficiency in administrative assistance and organization, including calendars, records, files and office systems.
• Customer service experience with responsive, courteous problem solving.
• Basic finance skills such as invoicing, expense tracking, data entry per procedures.
• Comfort with standard office software and willingness to learn new tools.
• Ability to work on-site full-time, manage multiple tasks, prioritize and maintain accuracy.
• Demonstrated reliability, discretion, and privacy compliance.
• Experience in not-for-profit/volunteer environments is an asset.
• Related education or training in administration or office management is beneficial.

Responsibilities

• Provide day-to-day administrative support to ensure smooth office operations.
• Manage correspondence, maintain records, schedule meetings, and assist program staff with documentation.
• Greet visitors and callers, offering responsive customer service to community members, volunteers and partners.
• Coordinate front desk activities and basic finance tasks like invoicing and petty cash tracking.
• Organize office supplies, support internal communications, and collaborate to uphold service standards and policies.

Skills

Strong communication

Administrative support

Customer service

Finance basics

Office software

On-site work

Reliability and discretion

Not-for-profit experience

Education background in administration

Job description

Company Description

District 69 Society of Organized Services (SOS) is a volunteer-driven, not-for-profit organization that has been meeting needs and improving the lives of residents in District 69 since 1968. The organization focuses on providing community-based programs and services that support individuals and families across different age groups and circumstances. SOS works collaboratively with volunteers, staff, and community partners to address local social needs and promote well-being. Team members join a mission-oriented environment where compassion, respect, and reliability guide everyday work. The organization values inclusive service delivery and a strong commitment to the local community.

Role Description

The SOS Administration Coordinator is a full-time, on-site role located in Parksville, BC. This position is responsible for providing day-to-day administrative support to ensure smooth office operations, including managing correspondence, maintaining records, scheduling meetings, and supporting program staff with documentation and reporting. The role involves greeting and assisting visitors and callers, offering responsive customer service to community members, volunteers, and partners, and coordinating front desk activities. The Administration Coordinator may assist with basic finance-related tasks such as processing invoices, tracking petty cash, or preparing simple reports, following established procedures. The role also includes organizing office supplies and resources, supporting internal communication, and collaborating with colleagues to uphold SOS service standards and organizational policies.

Qualifications

• Strong communication skills, including clear verbal and written communication, with the ability to interact respectfully with diverse community members and team members.
• Proficiency in administrative assistance and organization skills, such as managing calendars, records, files, and office systems efficiently.
• Customer service experience, with the ability to provide supportive, courteous, and solution-focused responses to inquiries in person, by phone, and by email.
• Basic finance skills, including comfort with handling simple financial processes (e.g., invoicing, expense tracking, or data entry) in accordance with organizational procedures.
• Comfort with standard office software (e.g., word processing, spreadsheets, email, databases) and willingness to learn new systems and tools.
• Ability to work on-site full-time, manage multiple tasks, prioritize effectively, and maintain accuracy and attention to detail.
• Demonstrated reliability, discretion, and adherence to privacy and confidentiality requirements.
• Previous experience in a not-for-profit, community service, or volunteer-driven environment is an asset.
• Relevant education or training in administration, office management, or a related field is beneficial.