Solutions Specialist 1

Computacenter (UK) Ltd; Calgary; On-site; CAD 150,000 - 225,000; Full time

Job summary

Computacenter is seeking an experienced Solution Specialist in Calgary to drive the technical strategy and revenue growth within assigned accounts. You will partner with Account Executives, lead presales activities, and collaborate with vendors to deliver enterprise-scale solutions.

Qualified candidates have 7–10+ years in enterprise data centers and networking, 5–7+ years in presales, and strong communication skills. The role emphasizes design authority and end-to-end delivery across projects.

Qualifications

• Bachelors in Computer Science, MIS preferred or equivalent work experience.
• 7–10+ years in large enterprise data center and networking environments.
• 5–7+ years as a presales technology generalist and solutioning professional.
• Vendor certifications a plus.
• Legally eligible to work in Canada.
• Ability to design in-depth, complex technical solutions.
• Relevant industry leading qualification/accreditation in technology.
• In-depth knowledge of IT infrastructure and its business use.
• Ability to contribute to commercial/technical documents and business cases.
• Excellent communication and presentation skills; capable of board-level delivery.
• In-depth understanding of service lifecycle.
• Ability to lead a large virtual technical team.
• Strong negotiation skills.

Responsibilities

• Partner with business leaders to deliver services aligned with Winning Together values.
• Lead technical sales opportunities and assemble the right experts.
• Focus on increasing hardware, product and services revenue.
• Provide oversight for pre-sales deals with architects and post-sales teams.
• Develop proposals and collaborate with Pre-Sales Engineering to finalize quotes.
• Attend strategy meetings to articulate business and technical plans.
• Qualify designs/opportunities and produce architecture documentation.
• Act as Design Authority for key accounts.
• Work as a technical designer on enterprise, mission-critical projects.
• Advise on future technology and services with peers.
• Ensure proposed solutions meet customer specs.
• Research technologies and publish white papers promoting offerings.
• Coordinate with vendors/partners on current and future tech.
• Maintain industry awareness through training and self-development.
• Engage in customer demos and Proofs of Concept.
• Develop services using new products with validated functionality.
• Play a pivotal role in end-to-end delivery to clients.
• Support Computacenter’s mission and values.

Skills

Technical sales

Pre-sales

Presentation skills

Negotiation

Stakeholder management

Education

Bachelor's in Computer Science

MIS (preferred)

Equivalent work experience

Job description

About the role

The Solution Specialist is a key partner of the Account Executive/Sales Representative and is responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices. You will drive opportunities and new relationships within accounts.

Annual salary range: $150K - $225K CAD OTE

What you'll be doing

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Technical sales lead driving opportunities and deals including bringing in the right people and expertise.
• Focus on increasing hardware/product and services revenue.
• Responsible for and provide oversight for pre-sales deals (engaging the Solution Architects & Post-Sales Team as needed).
• Proposal development and collaborate with the Pre-Sales Engineering Teams to develop final quotes and proposals.
• Attend customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer.
• Provide qualification of designs or opportunities and produce technical architecture/design documentation.
• Act as Design Authority for nominated key accounts.
• Work as technical designer on enterprise scale, mission-critical customer projects.
• Work with peers to advise and recommend on future technology and services.
• Ensure that proposed solutions are valid and meet Customer specifications.
• Research technology and deliver associated white papers to promote Computacenter’s offerings.
• Work closely with Vendors / Partners to keep up to date with current and future technologies, products and strategies to manage the ‘cradle to grave’ solution provisions cycle.
• Maintain high level of industry awareness through training and self-development.
• Engage in and manage Customer demonstrations and Proofs of Concept
• Development of service offerings, utilizing newly released products having ensured that functionality claims are valid.
• Play a pivotal role in ensuring end to end delivery to client.
• Embrace and support Computacenter’s mission and core values.

What you have

• Bachelors in computer science, Management Information Systems (MIS) (preferred) or equivalent in work experience.
• 7-10+ years of experience in large enterprise data center and networking environments with diverse solutions from multiple vendors.
• 5-7+ years as a presales Technology Generalist and solutioning professional.
• Vendor Certifications a plus.
• Legally eligible to work in Canada.
• Ability to design in-depth, complex technical solutions.
• Relevant industry leading qualification or accreditation in one or more technology.
• In-depth knowledge of IT Infrastructure technology and its business application.
• Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases.
• Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level.
• In-depth understanding of service lifecycle.
• Ability to lead and organize a large virtual technical team.
• Good negotiation skills.