Solutions Engineering Technician

Evertz; Burlington; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading global manufacturer of broadcast equipment is looking for a Pre-Sales Engineer in Burlington. This role involves collaborating with clients and R&D engineers to demonstrate and configure Software Defined Video Networking solutions. Candidates should have a background in computer networking and display excellent communication skills. The position offers a competitive salary and benefits package.

Benefits

Employer funded benefits program

Competitive total compensation package

Work-life balance

Qualifications

• Some network troubleshooting experience.
• Knowledge of Internet protocol engineering (IPE).
• Some experience with SAN technologies.

Responsibilities

• Collaborate with Solutions Architects and Account Managers for demos.
• Lead interoperability testing with 3rd party equipment.
• Present demo/POC systems to clients.

Skills

Positive outlook and high energy

Experience in Television Broadcasting or Production

Strong comfort level with Linux

Excellent oral and written communication skills

Knowledge of current digital video compression standards

Education

Education in computer networking

Tools

Wireshark

Python

tcpdump

Job description

Overview

Do you have a passion for broadcasting and internet networking and want to learn how it applies to the world of Video? If so, this is the position for you.

In this exciting Pre-Sales role, you will work between Evertz clients, Account Managers, R&D Engineers, Solutions Architects, and Executive Management to demonstrate the features and capabilities of Evertz’ end-to-end Software Defined Video Networking (SDVN) solutions for broadcast and media facilities.

As a member of the R&D team, you will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the cutting edge of high technology broadcast networks and video processing equipment.

Responsibilities

• Work collaboratively with Solutions Architects and the Account Management Team to define the scope of the demonstration (demo) or proof of concept (POC) that will be done during the pre-sales phase of an opportunity
• Understand competitive offerings and position Evertz solutions to take maximum advantage of key differentiators and be able to present that confidently to our customers
• Have the opportunity to lead interoperability testing with 3rd party equipment
• Attend and prepare equipment for Tradeshows Worldwide to showcase Evertz IP solutions
• Travel as required to client sites to present demo/POC system to client
• Report bugs or gaps to R&D as identified during system configurations
• Preparation of detailed operations manual including system configurations, workflows, power consumption, rack elevations etc
• Work with R&D by testing Evertz products in order to gain standards certifications
• Staying informed of latest industry trends and competitors' solutions
• Utilize programming/scripting (C++, Java, Python, Perl, JavaScript, shell)
• Utilize tools such as Wireshark, Python, sFlow, tcpdump etc
• Engage in design, documentation, deployment planning on the build out of both small and large scale IP Networks supporting broadcast infrastructures
• This opportunity offers a unique blend of hands-on experience along with pre-sales, presentation and product development elements

Qualifications

• Positive outlook and high energy
• Experience in Television Broadcasting or Production an asset
• Education in computer networking or related recent practical experience
• A strong comfort level with Linux is highly desired
• Some Network trouble shooting experience
• Some experience with SAN technologies
• Knowledge of Internet protocol engineering (IPE); Ethernet/IP Stack; IPv4, IPv6, Packet Analysis
• Excellent oral and written communication skills
• Knowledge of current digital video compression standards and file types

What we offer

• Employer funded benefits program
• Competitive total compensation package
• Work-life balance
• Employee Assistance plan
• Employee Discount Platform
• Career progression
• Casual work environment
• Social events and sports teams

Location

Burlington

About Evertz

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices. Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers. With over 2,000 employees, Evertz is a leader in the broadcast industry with a global presence and offices in multiple countries.

EEO and Privacy

Evertz is an equal employment opportunity employer. If you require accommodation during the recruitment process, please notify Human Resources. A privacy policy can be found at https://evertz.com/contact/privacy/.

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