Solutions Engineer III, Montreal/Quebec

F5 Networks, Inc.; Montreal (administrative region); Hybrid; CAD 110,000 - 150,000; Full time

Job summary

F5 Networks, Inc. is seeking a Solutions Engineer (SE) to support North American sales with deep technical knowledge of F5 solutions and related ecosystems.

This remote role is based in Montreal/Quebec, Canada, and requires strong expertise in load balancing, application delivery, and microservices. The SE will present, design, and validate solutions, mentor sellers, and drive opportunities with enterprise customers in financial services.

Qualifications

• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience.
• Experience as a Sales Engineer.
• Experience in traffic management and load-balancing technologies (F5, Citrix, Riverbed, Kemp, or others).
• Knowledge of HTTP, web servers, and web applications.
• Knowledge of protocols (TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS).
• Linux/UNIX-based systems
• Networking technologies and Internet security products/services
• Experience with cloud providers (GCP, AWS, Azure)
• Microservices architecture and tools (K8s, Docker)
• Experience in DevOps environment
• Experience with enterprise customers in financial services
• 5+ years of experience

Responsibilities

• Articulate the F5 product strategy, messaging and positioning for customer objectives.
• Provide technical expertise through sales presentations, solution designs, demos, and proof of concepts.
• Mentor and educate sales teams on the value of F5 solutions.
• Determine viability of opportunities and map organizational structure.
• Drive the sales process with Account Manager and Technical Decision Maker.
• Deliver world-class customer service throughout the lifecycle.
• Collaborate with internal technical and sales resources and share best practices.

Skills

Load balancing

Application acceleration

Traffic management

Web servers

HTTP/WebSocket/HTTP2

Linux/UNIX

Networking

Cloud providers (GCP/AWS/Azure)

Microservices (K8s, Docker)

DevOps culture

Sales engineering

Technical presentation

Education

BS/BA in CS/EE/MIS or equivalent

Tools

Kubernetes

Docker

Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. This is a remote role residing in Montreal/Quebec, CA

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to the largest Service Providers in North America, in partnership with the Sales Director and Service Provider Team. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer. Sounds interesting? Read on!

What you’ll do:

• Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
• Mentor and educate sales teams on value of F5 solutions and business drivers
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

Your Technical Qualifications and Skills (any to many, the more the better!):

• Intelligent load balancing
• Application acceleration
• Application request routing
• Web serving
• Dynamic content caching
• SSL and compression offload
• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
• Experience as a Sales Engineer
• Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
• Knowledge of HTTP, web servers, and web applications
• Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
• Skills in Linux-/UNIX-based systems
• Skills in networking technologies, and Internet security products and services
• Experience with cloud providers (GCP, AWS, Azure, etc.)
• Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
• API development and/or management
• Experience in DevOps environment (understand tools, processes, culture)
• Experience working with enterprise customers in the financial services space
• 5+ years of experience Is required #LI-Remote

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].

Hybrid: Employees within 30 commutable miles of an F5 office are required to work from the office a minimum of 30 business days per quarter. Remote: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.

Together, we're building a better digital world. Founded in 1996, F5 is a global leader in application delivery and security. Our premier platform helps customers secure and deliver every app, API, and piece of infrastructure across all environments. Backed by over three decades of expertise and 553 patents, our solutions protect against threats while ensuring fast, reliable digital experiences. With over 6,400 employees, we serve more than 23,000 customers in over 170 countries. To continue this work, we need people like you—the best minds in the industry. We're committed to a unique, human-first culture that encourages authenticity, prioritizes diversity and inclusion, and fosters the growth and success of our employees.