Solutions Engineer - Canada

CyberArk; Old Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Solutions Engineer, where your technical expertise and sales acumen will drive success in securing critical assets for clients. In this dynamic role, you'll be the key technical advisor, guiding customers through the sales process and ensuring they see the value of CyberArk's innovative solutions. Your ability to communicate complex technical concepts to diverse audiences will be essential as you mentor others and develop training content. This is an exciting opportunity to grow within a rapidly expanding organization and make a significant impact in the field of Identity Security.

Qualifications

• Degree in MIS or Computer Science or equivalent experience required.
• Strong experience with Windows/Active Directory and UNIX/Linux knowledge.

Responsibilities

• Provide technical pre-sales support and manage technology evaluations.
• Present CyberArk's technical value proposition to customers effectively.
• Conduct customer proof-of-concepts and document client feature requests.

Skills

Windows/Active Directory

Presentation Skills

Communication Skills

Technical Sales

UNIX/Linux Knowledge

Security Concepts

LDAP Directories

Education

MIS/Computer Science Degree

Tools

CRM Systems

CyberArk Software Solutions

Job description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer to be based in the Toronto region. The Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force; hence, they are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or encompass knowledge of similar technologies. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

The essential duties of the Solutions Engineer shall be in offering CyberArk’s product solutions to customers and prospects, including:

• Technical pre-sales support
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
• Present CyberArk’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs
• Conduct and ensure success of customer proof-of-concepts (POCs)
• Documentation of client feature requests and issues in CRM system
• Support CyberArk and partner seminars and industry trade shows
• Able to convey customer requirements to Product Management teams
• Develop technical knowledge of CyberArk and associated technologies
• Assume the role of a mentor to other system engineers when appropriate
• Create training content for the SE organization when appropriate

Qualifications

• MIS/Computer Science Degree or equivalent experience required
• Strong experience with Windows/Active Directory administration and operations with some knowledge of UNIX/Linux
• Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
• Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross-organizationally toward solutions; excellent leadership and consensus-building skills
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements
• Prior experience with CyberArk Software solutions is preferred or relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions preferred especially in the IAM and SIEM space
• Operational experience with LDAP Directories, and LDAP Authentication methods