Solutions Engineer

Glean; Toronto; Remote; CAD 110,000 - 235,000; Full time

Job summary

A leading company in AI-powered knowledge management is seeking a Sales Engineer to facilitate complex deal cycles and engage with C-level executives. The ideal candidate will possess over five years of experience in a SaaS context, excellent communication skills, and a consultative approach to overcoming technical challenges. This remote role, based in Toronto, offers competitive compensation and benefits, aimed at fostering a diverse and inclusive workplace culture.

Benefits

Medical, Vision, and Dental coverage

Generous time-off policy

Home office improvement stipend

Annual education and wellness stipends

Qualifications

• 5+ years of sales engineering or solution consulting in SaaS.
• Excellent communication and consultative skills.
• Ability to work in a fast-paced team environment.

Responsibilities

• Partner with Account Executives on complex deal cycles.
• Run technical POC cycles and conduct discovery calls.
• Work cross-functionally with product and engineering teams.

Skills

Communication

Technical Sales

Consultative Approach

Teamwork

Problem Solving

Cloud Environment Familiarity

Python

Java

API Integration

Education

Bachelor's degree in CS or related field

Job description

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

You will:

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
• Create and demo custom environments based off of customer industry and line of business
• Run and manage a technical POC cycle
• Perform customer facing activities including technical discovery calls
• Lead security based conversations to make customers comfortable with Glean’s security posture
• Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
• Develop ROI and business justification reports and presentations

About you:

• 5+ years of sales engineering or solution consulting experience in a SaaS organization
• Bachelor's degree in CS or a related field
• Excellent written and verbal communication skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
• A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
• Familiarity with any cloud environment (GCP, AWS, Azure)
• Proficiency in Python or Java
• Ability to configure, monitor, and maintain API based integrations

Location:

• This role is Remote, Toronto based

Compensation & Benefits:

The standard OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.